Account Manager

ABOUT HYPEREXPONENTIAL (HX)

At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a $7 trillion industry - which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms.

Until now, insurance has been making billion-dollar decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence.

Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx.

What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates.

What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure.

If that sounds like you, join us in building what comes next.

ABOUT THE SALES TEAM

Sales at hx is driving exceptional growth in one of the world’s most complex industries, partnering with globally recognised insurers including Aviva, Markel, Munich Re, Beazley, and others across EMEA and the US. This is where AI, SaaS, and specialty insurance converge, and where we help leading insurers transform how they underwrite and price risk.

Our International Sales team works across a diverse portfolio of insurers and intermediaries throughout EMEA. This includes large regional carriers, growing multi-geo insurers, MGAs, brokers, and commercial P&C players. While these accounts may not always be global “whales”, they are strategically important, fast-moving, and often undergoing significant transformation.

This is not high-volume transactional selling. The people who thrive here combine structure with adaptability. They know how to navigate different market maturities, build credibility quickly, and tailor their approach to varied stakeholders across underwriting, actuarial, operations, and technology. They balance new logo acquisition with thoughtful territory development, helping international insurers adopt and scale AI-powered decision-making.

WHAT YOU’LL BE DOING

• Own the renewal process across a portfolio of hx customers, ensuring contracts are successfully renewed and relationships continue to strengthen.

• Identify and drive upsell and cross-sell opportunities, expanding how customers use the hx platform across new teams, lines of business, or products.

• Partner closely with Account Executives and Customer Success Managers to coordinate commercial conversations and ensure customers are positioned for long-term success.

• Maintain strong relationships with underwriting, actuarial, operations, and technology stakeholders within customer organisations.

• Manage the commercial lifecycle of accounts including forecasting, deal execution, and contract negotiations.

• Build a deep understanding of customer priorities and industry trends to position hx as a long-term strategic partner.

WHAT YOU’LL NEED TO HAVE DONE

• Managed or expanded existing customer accounts in a B2B SaaS, technology, or enterprise software environment.

• Demonstrated success driving renewals, expansions, or commercial growth within an existing customer base.

• Worked with multiple stakeholders across business and technical teams to progress deals and strengthen relationships.

• Applied structured sales approaches to manage complex commercial conversations and deal cycles.

• Used CRM tools such as Salesforce to manage pipeline, track renewals, and maintain accurate forecasts.

• Collaborated effectively with cross-functional teams such as sales, customer success, product, or delivery.

YOU’RE UNLIKELY TO THRIVE HERE IF

• You prefer highly transactional sales cycles rather than building long-term customer relationships.

• You are uncomfortable owning commercial conversations with senior stakeholders across multiple functions.

• You prefer narrowly defined responsibilities rather than operating across renewals, expansions, and strategic account growth.

If reading our Culture Document https://hx.wiki/ leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us.

BENEFITS

• £5,000 training and conference budget for individual and group development.

• 25 days of holiday plus 8 bank holidays (33 days total).

• Company pension scheme via Penfold.

• Mental health support and therapy via Spectrum.life http://Spectrum.life.

• Individual well-being allowance via Juno https://www.withjuno.com/.

• Private healthcare insurance through AXA.

• Income protection and Life Insurance.

• Cycle to Work Scheme

ADDITIONAL PERKS:

• Top-spec equipment (laptop, screens, adjustable desks, etc.).

• Regular hackathons, lunch & learns, and socials, both remote and in-person, to foster collaboration and creativity.

• Team breakfasts and lunches, fully stocked snacks and drinks, and a fun, creative office at The Ministry https://theministry.com/.

• Access to cutting-edge AI tools and experimentation budget, giving you the freedom to test, learn, and innovate ahead of the market.

INTERVIEW PROCESS

• Talent Partner Screen

• Hiring Manager Interview

• Skills Interview

• Values Interview

• Then we offer!

OUR COMMITMENT TO DIVERSITY

hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive.

Diversity is not just the right thing to do; it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you’re energised by complexity and motivated to grow, we encourage you to apply and join our global team.

NEXT STEPS

If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome.

For more information about applying and to view other opportunities, you can visit our careers page.

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.