Agentic Senior Solution Engineer

Netomi

Gurugram, Gurugram

On-site

Who this role is best for

Aimed at senior technical leaders who design agentic workflows for enterprise AI solutions, working directly with clients in Gurugram.

Best fit for

Senior engineers who architect AI solutions for enterprise customer ecosystems.
— “design and implement agentic workflows that leverage the Netomi platform”
Pre-sales engineers with experience in AI-driven customer experience platforms.
— “a key technical leader at the intersection of pre-sales engineering, AI architecture”

Things to consider

Role requires direct collaboration with enterprise clients and internal teams.
— “work directly with enterprise clients and internal stakeholders”
Focus on enabling AI agents to act autonomously in complex environments.
— “enabling AI agents to engage, reason, and act autonomously”

How to stand out

Demonstrate success in bridging visionary concepts with technical implementation.
— “translate visionary AI concepts into practical, scalable systems”
Showcase leadership in pre-sales engineering for AI platforms.
— “a key technical leader at the intersection of pre-sales engineering”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

AI concept translation
agentic system design
enterprise client collaboration

Typical background

software engineeringAI

Skills & requirements

Required

Pre-sales EngineeringAI ArchitectureProduct InnovationEnterprise SolutionsAgentic Workflows

Preferred

No-code PlatformCustomer Experience

Stack & domain

Pre-sales EngineeringAi ArchitectureProduct InnovationAgentic WorkflowsEnterprise SolutionsCustomer ExperienceNo-code PlatformAi AgentsCustomer EcosystemsCommunicationTeamworkProblem-solvingAdaptabilityLeadershipAttention To DetailTime ManagementCustomer ServiceInnovationAIEnterpriseAutomation

About the role

Original posting from Netomi via Lever

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the Role
Netomi is looking for a Senior Solution Engineer - a key technical leader at the intersection of pre-sales engineering, AI architecture, and product innovation. This individual will design and implement agentic workflows that leverage the Netomi platform to power real-world enterprise solutions.
You’ll work directly with enterprise clients and internal stakeholders to translate visionary AI concepts into practical, scalable systems - enabling AI agents to engage, reason, and act autonomously within complex customer ecosystems.

Source: Netomi careers (Lever)