AI Data Strategist

A company is looking for an AI Data Strategist - Customer Success.

Key Responsibilities

Build relationships with Care Operations and Voice of the Customer teams to enhance strategies with actionable insights

Utilize AI and Machine Learning tools to analyze customer interactions and deliver structured insights

Create frameworks for leveraging AI insights across the organization to improve customer experiences and operational efficiency

Required Qualifications

6+ years of experience in a data-intensive environment such as Analytics, Data Science, or Business Intelligence

Expert-level proficiency in SQL and experience with complex data schemas

Demonstrated ability to use AI tools for analyzing unstructured data

Extensive experience with BI tools for creating dashboards and visualizations

Familiarity with foundational data science concepts and their application to business problems