AI Engineer: Agentic ML for Customer Support (Remote)

A leading tech company is seeking a Machine Learning Engineer to develop and optimize AI solutions for customer service. The ideal candidate will have a PhD or Master's degree with 3+ years of experience in Machine Learning or AI. Key responsibilities include designing novel ML systems and collaborating cross-functionally. This remote-eligible role offers a competitive salary range of $162,000 — $186,000 USD and requires strong communication skills and hands-on expertise in LLMs.

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