AirBnb Assistant

Getwingapp
PH
RemoteCareer-pivot friendly

Who this role is best for

Best suited to mid-level candidates with experience in property management and strong communication skills working remotely in the Philippines.

Best fit for

  • Experienced in managing Airbnb properties and coordinating with multiple stakeholders.
    — “Manages a large portfolio of short-term rental properties”
  • Proficient in using WhatsApp and Telegram for group communications.
    — “Coordinates with guests, property owners, and cleaners primarily through WhatsApp and Telegram”
  • Comfortable with backend tasks like invoicing and calendar updates.
    — “Support backend/admin tasks (e.g., invoicing, updates)”

Things to consider

  • Part-time role requires 4 hours per day aligned with EST timezone.
    — “VA Schedule: 4 hrs per day (To be confirmed) time zone is in EST”
  • Must have reliable internet and backup systems meeting specified technical requirements.
    — “Main Internet Service Speed: at least 25 Mbps wired connection”

How to stand out

  • Highlight specific examples of managing high-volume guest communications.
    — “Handle guest inquiries and communication via Airbnb”
  • Demonstrate familiarity with Airbnb platform at an experienced level.
    — “Airbnb platform – experienced level required”
  • Showcase any prior experience in property management or short-term rentals.
    — “Client's Industry: Property Management / Short-term Rental Management (Airbnb)”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · IndividualLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Improved guest satisfaction
  • Efficient property management
Typical background
Customer serviceProperty management

Skills & requirements

Required

Airbnb PlatformGuest CommunicationCalendar Management

Preferred

InvoicingProperty Management

Stack & domain

AirbnbWhatsappTelegramCalendar UpdatesBooking CoordinationInvoicingUpdatesAdministrative SupportProperty ManagementShort-term Rental ManagementGuest CommunicationCoordinationBackend TasksWorkload ManagementBacklog ManagementTechnical SupportCustomer ServiceTechnical TroubleshootingProgrammingLinuxCommunicationAttention To DetailProblem SolvingTeamworkTime ManagementAdaptabilityOrganizational Skills

About the role

Original posting from Getwingapp via Lever

About Wing Assistant

Wing Assistant is the world’s first on-demand B2B concierge service, redefining the "Future of Work" by connecting innovative companies with top-tier global talent. While we started with administrative support, we have rapidly evolved into a comprehensive talent solution. Whether our clients need specialized technical help, creative marketing minds, or operational experts—if they need support, we provide the highest quality candidates to deliver it.

At our core, we are a tech-enabled platform that combines a sophisticated software experience with elite human intelligence. We serve a wide variety of industries, helping startups and established enterprises alike offload recurring work so they can focus on high-level growth.

We are hiring Part–Time Airbnb Assistant

Overview:

Client Business Overview: Manages a large portfolio of short-term rental properties. Coordinates with guests, property owners, and cleaners primarily through WhatsApp and Telegram.

Client's Industry: Property Management / Short-term Rental Management (Airbnb)

Client Schedule (time and time zone): EST

Goal: To onboard a part-time Airbnb assistant to support with guest communication, coordination, and backend tasks, helping manage workload and backlog during peak season.

Key Tasks VA will do:

  • Handle guest inquiries and communication via Airbnb
  • Coordinate with property owners and cleaners via WhatsApp and Telegram
  • Assist with calendar updates and booking coordination
  • Support backend/admin tasks (e.g., invoicing, updates)
  • Follow existing workflows and documentation

Software Tools and Websites Required:

  • Airbnb platform – experienced level required
  • WhatsApp – for group communications
  • Telegram – for group communications

Technical Requirements:

  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps wired connection
  • Backup Internet Service Speed: at least 10 Mbps

Benefits:

  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay

VA Schedule: 4 hrs per day (To be confirmed) time zone is in EST

Salary: PHP 15,000 / month (part-time rate)

Please note:

  • Only qualified candidates will be invited to take the assessment & scheduled for an interview.

Source: Getwingapp careers (Lever)

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