Alternative Investment Operations Manager

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

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Position Summary:

The Alternative Investment Operations Manager is responsible for reviewing and ensuring the proper settlement of executions across various financial instruments, including FX, MM, NDFs, interest rate swaps, options, repos, and other products traded by the treasury desk. Additionally, oversees daily account reconciliations and esnure timely processing of securities and cash movements to meet collateral requirements. Collaborates with Finance team to ensure accurate accounting and regulatory reporting, including the handling of documentation (agreements, confirmations, etc).

Coordinates with custodians and various fund families, overseeing the review and processing of subscription documents and capital activity related to private equity and hedge funds. Works closely with internal departments to ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including the preparation of required documentation. Additionally, manages corporate actions such as distributions, redemptions, roll-ups, drawdowns, and other related events. Works closely with internal departments to assist with client contact changes, transfers, documentation, and other adhoc requests.

Provides training to team members and oversees their work to ensure accuracy and efficiency in daily operations. Must have experience with all aspects of securities settlement (Fixed Income & Equities), as well as knowledge of cash and securities reconciliation processes. Must be detail-oriented and be able to work independently and in a team environment.

The Alternative Investment Operations Manager reports to Investment Operations Director.

Position Duties / Responsibilities

• Responsible for daily monitoring of options, FXs, repos, money market instruments, and NDF transactions, including margin control and related notifications. Initiate same-currency transfers between accounts to facilitate securities settlement, collateral management, and liquidity metric reporting for repos. Manage all settlement payments for these products and notify the trading desk of any last-minute payments or projected overdrafts.

• Supervise and coordinate with custodians and various fund families. Manages the review and processing of hedge fund and private equity documentation prior to submission to the administrator. Collaborate with CSA team on matters related to private equity documentation.
• Oversee capital calls and distributions, working closely with administrators to ensure timely and accurate processing of transactions within the core platform.

• Review securities and cash positions between the bank and custodians to ensure accuracy. Manage trade confirmations and promptly notify the trading desk of any discrepancies.

• Work closely with internal departments to ensure proper approvals are obtained for establishing new relationships with administrators and fund families, including the preparation of required documentation.

• Supervise team members and support bankers in onboarding new clients for private equity programs, ensuring all investors meet AML compliance requirements.

• Coordinate with Finance team to investigate unreconciled securities and cash items, and support accurate regulatory reporting.

• Identify and drive opportunities to enhance operational efficiency and streamline processes.

• Other duties as assigned or requested by immediate supervisor.

Education:

Bachelor’s degree required or equivalent experience

Business Experience:

6 - 8 years of relevant experience or demonstrated required level of proficiency

Specialized and/or Technical Knowledge:

• Ability to supervise and train team members.
• Delegation and workload prioritization.
• Conflict resolutions and team motivation.
• Strong knowledge of financial products: options, FX, repos, NDFs, and money market instruments.
• Knowledgeable of cash and securities reconciliations.
• Understanding of collateral management and margin control.
• Securities settlement expertise, including trade life cycle and settlement mechanics.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving skills.
• Organizational skills and time-management skills.
• Proactive, with an ability to suggest improvements.
• Strong knowledge of Microsoft Office, emphasis in Excel.
• Excellent customer service skills.
• Multitask & flexible.
• Strong