Analyst, Commercial Product Owner

About the Role:

Grade Level (for internal use):

11

The Team:

Product Platforms Design (PPD)

Product Platforms Design (PPD) is responsible for the design, build, and evolution of SPDJI’s core product platforms that support index creation, calculation, rebalance, analytics, and distribution. PPD operates using a product-led, service-based delivery model and is organised into value streams aligned to major business domains. The team works closely with Index Management, R&D, Operations, and Technology to deliver scalable, reusable platforms that support the full index lifecycle across asset classes.

Responsibilities and Impact:

We are recruiting a Product Owner – Lead to Cash Platforms to join the Commercial value stream within the Product Platforms Design (PPD) organization. This role owns key components of the end‑to‑end Lead‑to‑Cash ecosystem, with a strong focus on Salesforce, integrations, and data enablement.

The Product Owner works closely with the Value Stream Lead, business stakeholders, and technology teams to shape product direction while owning the detailed definition, prioritization, and delivery of work for one or more agile teams.

The role requires deep hands‑on experience with Salesforce Lead‑to‑Cash processes, middleware-based integrations, and a strong analytical mindset, with an emphasis on automation and continuous improvement through modern tooling, including AI.

• Own and evolve product capabilities across the Lead‑to‑Cash lifecycle, including lead management, opportunity management, pricing, contracting, order management, billing, and downstream integrations
• Act as the Product Owner for Salesforce‑centric platforms, partnering closely with Sales, Commercial Operations, Finance, and Technology
• Gather, analyze, and translate business requirements into epics, features, user stories, and acceptance criteria
• Own and manage the product backlog using Azure DevOps (ADO) or equivalent tooling
• Work closely with engineering and architecture teams on Salesforce integrations, including middleware and API-based solutions
• Define and support REST API–based integrations between Salesforce and downstream/upstream systems
• Perform hands‑on user acceptance testing (UAT) and support release readiness
• Identify cross‑platform dependencies and collaborate with other Product Owners across PPD
• Support delivery in a service‑based, multi‑team operating model
• Use data, metrics, and dashboards to inform prioritization, measure outcomes, and drive continuous improvement
• Actively identify opportunities to automate processes and procedures, including leveraging AI‑enabled tools where appropriate

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $100,909 to $153,797. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits.

What We’re Looking For:

Basic Required Qualifications:

• Significant hands‑on experience with Salesforce Lead‑to‑Cash implementations and operations
• Prior experience working with Salesforce middleware integrations (e.g. MuleSoft or equivalent integration platforms)
• Strong understanding of REST APIs, including configuration, data contracts, and integration patterns
• Excellent data manipulation and analysis skills, including:
• SQL for querying and validating data
• Business Intelligence tools (e.g. Power BI) for reporting and insights
• Basic coding/scripting experience (e.g. Python) for data analysis or automation
• Experience working as a Product Owner, Business Analyst, or hybrid PO/BA in an agile delivery environment
• Comfortable engaging in technical discussions and translating between business and engineering audiences
• Strong stakeholder management and communication skills across commercial, technical, and operational teams

Additional Preferred Qualifications:

• Experience working in financial services, market data, or subscription‑based commercial models
• Familiarity with billing, revenue recognition, or finance system integrations
• Experience working in large, federated enterprise technology environments

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

We require all external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

About S&P Global Dow Jones Indices

At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, w