Job Ref:
CHI015369
Employer:
Hyatt Hotels and Resorts
Category:
Human Resources
Job Type:
Full Time
Location
State:
Illinois - IL
City:
Chicago
Illinois , Chicago
Description
The Opportunity
Hyatt Hotels Corporation is seeking a detail-oriented and collaborative Senior Analyst, Learning & Capability Building to enable and enhance the execution of enterprise learning initiatives.
In this role, you w ill work closely with Le arning Program Owners to support high-impact programs such as Compliance & Risk and Leader Learning. You will be responsible for translating complex inputs into clear, practical content and communications, coordinating execution across stakeholders, and ensuring programs are delivered with quality, consistency, and speed.
This is an opportunity to operate at a high level on enterprise learning initiatives, applying clear, structured thinking and sound judgment to produce executive - ready insights, communications, and recommendations that enable timely & informed decisions. The role is well - suited for someone who thrives in fast - moving environments, is comfortable navigating ambiguity, and brings both analytical strength and strong execution capability to large - scale initiatives.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.
How We Care for Our People
What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we support each other as members of the Hyatt family.
We’re proud to offer exceptional corporate benefits which include:
- Annual allotment of free hotel stays at Hyatt hotels globally
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
- A strong executor who takes ownership, follows through, and manages multiple workstreams, deadlines, and stakeholders
- Detail-oriented, with a focus on accuracy, quality, and consistency
- A clear communicator who simplifies complex information
- Collaborative, proactive, and solutions-oriented
- User-focused, with an emphasis on creating practical, usable experiences
- Focused on outcomes over outputs, with a willingness to iterate quickly based on feedback and results
The Role
- Support administration and execution of enterprise learning programs like Compliance & Risk and Leader Learning , ensuring timelines, deliverables, and outcomes are met or exceeded
- Partner with stakeholders to gather requirements and translate them into actionable, user-centered deliverables
- Create, curate, and refine learning content, iterating based on user feedback, data, and evolving needs
- Manage program communications ensuring clarity, consistency, and alignment.
- Manage learning operations (registration, logistics, vendor payments)
- Maintain and update course curriculum, communications, and process documentation to ensure accuracy, relevance, and alignment
- Supp ort discovery by gathering inputs, organizing insights, and identifying what matters most for users
- Gather and analyze data and metrics to inform decisions and continuously improve program impact and user experience
- Prepare and deliver executive-ready reports and presentations, translating complex data into clear insights; presents findings to leaders and drives data-informed recommendations for program improvements.
- Apply independent judgment and structured problem - solving to ambiguous program challenges, synthesizing incomplete inputs into clear recommendations
- Leverage AI tools to improve speed and effectiveness
Qualifications:
Experience Required:
- 3-5 years of experience in Learning & Development, Organizational Development, Program Management, Sales Enablement, or a related field
- Strong project coordination and execution skills, including prioritization, trade-off decisions, and stakeholder alignment across competing demands
- Experience managing multiple priorities across stakeholders
- Demonstrated ability to develop and deliver executive ‑ ready communications, including presentations, reports, and recommendations for senior leadership audiences
- Experience solving open ‑ ended problems and translating ambiguous business needs into structured analyses and recommendations
Experience Preferred:
- Experience supporting learning programs, projects, or initiatives
- Experience with content development or curation, ideally learning, enablement or instructional design