Analytics and Insights Specialist

Job purpose

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard.

As analytics and insights specialist, you will lead, supervise, and establish the benchmark for the team's operations, playing a pivotal role in setting the team's direction while engaging stakeholders, managing initiatives, and overseeing the generation of actionable insights in line with our strategic objectives.

You will be responsible for orchestrating the collection, change management, and coordination of data assets that underpin business intelligence (BI) and analytics projects. This includes steering the team towards effective data governance, ensuring data quality, security, and compliance with best practices. As a leader, you will coach and mentor team members, nurturing their analytical skills, and empowering them to take on greater responsibilities. The role is based full-time in our Dubai office.

In this role, you will:

• Collaborate with relevant business departments to assess, gather and document data asset requirements that are aligned with business objectives.

• Engage, manage and caretake all stakeholders collecting and validating requirements that enable prioritisation of projects and reference for product team.

• Manage and pursue visibility of ongoing projects to the leadership with appropriate recommendations or action plans.

• Showcase and celebrate examples of data usage that can inspire and support business areas to better utilise available data.

• Lead and support the team to work alongside the business to promote the capability of data assets and support adoption, championing initiatives that will enable the business to gain value from new projects and data assets created by the team.

• Promote development of those in the group to enable growth, enhancement and development within the team, managing team members strategically to fully utilise the resources in the department.

• Create and maintain planning and prioritisation of requirement delivery.

• Ensure requirements support streamlined estimation and development by the product team.

• Execute and support in the creation of data assets through development, testing or analysis.

• Ensure that all data assets are correctly governed in line with corporate standards.

• Actively promote data management best practices and support the business to comply with corporate data privacy policies.

Qualification

To be considered for the role, you must meet the below requirements:

• Bachelor's degree or honours in relevant discipline.

• Additional qualification relevant to data analytics.

• Minimum 5 years of experience in a data driven environment.

• Extensive experience working with data assets that support a business need.

• Knowledge and experience of languages such as SQL, Python, R, etc.

• Knowledge and experience of visualisation best practice and enablement of data storytelling.

• Excellent command of written and spoken English.

• Experience with project management principles and techniques.

• Proven team management experience.

You will have an edge if you have:

• Experience in travel, tourism, aviation or cargo industry.

• Strong data driven storytelling and stakeholder engagement skills.

At dnata, part of Emirates Group, we’re committed to providing our employees with opportunities to grow and develop in their careers. So if you’re looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment process and timeline

dnata, part of Emirates Group, is an international organisation with employees from over 170 nationalities. We encourage applications from across the globe. Your application journey begins by applying via our careers platform. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a video interview to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our onboarding team will ensure a smooth transition to your new role.

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