Analytics Consultant, Decision Support, Business Intelligence - FT (J0426-0587)

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Analytics Consultant, Decision Support

Your goal in this position is to work with health system administrators and professionals to facilitate evidence-based decision making that is aligned with North York General Hospital’s strategic directions. You will support the organization regarding information needs and analysis for decision making, quality improvement, internal/external reporting requirements and gaining insights into its business. You will provide support and assistance to various stakeholders on patient activities, resource utilization, evaluation of quality of care, benchmarking and validation and research. You have a solid understanding of population funding methodology including HBAM/HBAM Inpatient Group methodology and Quality Based Procedures. You have a good understanding of clinical and corporate data needs in a hospital setting. You have excellent oral and written communication skills. You have strong problem solving, data management and analytical skills. You are able to communicate effectively with non-technical stakeholders and work with all levels of management. You can multi-task and manage multiple projects concurrently and meet deadlines. You have strong organizational and time management skills. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.

On a practical level, you will

• Integrate and analyze clinical and utilization/administrative data to produce reports to support decision making

• Provide centralized consulting services through education, communication and presentations to all levels of management (Directors, Managers, etc.)

• Take a lead role in providing advice and recommendations on analytical approaches/methodologies to drive stakeholders toward making data-driven/evidence informed decisions

• Extract data, develop and generate standard reports, and respond to ad-hoc requests using Business Intelligence (BI) tools (e.g., Cognos, PowerBI, Tableau), SQL, R, Python, Excel or other analytic tools

• Assist with benchmarking activities related to clinical and corporate performance data

• Provide critical analysis of data to assist clinical teams with optimizing the use of clinical practice guidelines

• Prepare custom reports for day-to-day business use, and data quality and validation purposes

• Perform quality control reviews including data processing flow analysis to ensure reliability and accuracy of collected data

• Coordinate and implement Decision Support related projects through the phases of project management

• Track and analyze key corporate performance indicators

• Provide guidance and expertise with respect to indicator and metric development for performance monitoring

• Liaise with internal and external stakeholders to support reporting and evaluation projects

• Support and help advance the Data & Analytics Governance program (e.g., data quality, metadata)

• Coach and explain technical matters to other staff and assist BI Report writers and other staff in the hospital.

Qualifications

• Degree in Health Information or a related field (Business Administration, Computer Science, Statistics, Health Sciences or Health Information Management, mathematics or data science), or equivalent education/experience. A Master’s degree is an asset.

• Three to five years of experience working with databases and various health information systems

• Experience with data science solutions, including data analysis and linkage, data modelling, and advanced analytics is an asset

• In-depth knowledge of databases used to capture information in various health sectors including: Hospital databases (e.g., NACRS, DAD, OMHRS), data tools (e.,g., intelliHealth, CIHI Your Health System Insights)provincial/regional data repositories