Anti-Fraud Analyst, TikTok Shop - USDS

Responsibilities

About the team

E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

The USDS Risk Control and Security team within GNE focuses on fighting various forms of fraud and abuse within the TikTok Shop ecosystem via insight generation, scaled enforcement, automation, and prevention.

About the role

As an Anti-Fraud Analyst, you will be responsible for investigating, analyzing, and deep diving into various types of fraudulent activity within TikTok's e-commerce platform. You will use the insights that you discovered to build automated detection and enforcement rules, improve operational efficiency, and work cross-functionally to push for policy and product enhancements to close known fraud loopholes. You will also develop and track key metrics to monitor progress.

The position ensures that the business complies with US regulations and relevant laws, helps mitigate risk, and ensures adherence to company policies and procedures.

Responsibilities

• Leverage data analysis tools and query databases to conduct risk/fraud investigations. Gather and analyze data and trends to draw out key insights, document them, and then recommend policy, process, and product improvements.
• Conduct timely root cause analyses on emerging fraud trends and escalations, documenting findings to inform and initiate policy, process, and product improvements.
• Maintain our enforcement rules and policies to ensure accuracy and compliance.
• Dive into the business and dig into user behavior to identify abnormalities. Develop regulations, models and risk control strategies for policy violations based on business requirements.
• Develop key metrics to track progress and monitor fraud trends
• Create standard operating procedures as needed for scaled manual operations workflows
• Provide training and guidance to other team members on fraud detection and prevention techniques.

Qualifications

Minimum Qualifications

• 2+ years of hands-on and in-depth experience in fraud and risk detection, enforcement, and investigations.
• Proficient in MySQL or other querying languages.
• Strong ability to analyze, manipulate, and identify insights from quantitative and qualitative data.
• Experience with creating rules or models to automate fraud detection or enforcement
• Demonstrated analytical thinking and problem-solving.
• Experience managing projects and coordinating with regional and cross-functional partners.
• Strong work ethic and demonstrated ability to work independently and navigate ambiguity in a fast-paced, dynamic environment.

Preferred Qualifications

• Experience with LLM prompt engineering or LLM agent development
• Experience with Python or other scripting languages

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platf