About Club Med
Inventor of the all-inclusive holiday’s concept 76 years ago, Club Med is present in 40 countries with 70 resorts worldwide. Thanks to the professionalism & constant friendly availability of its unique 20,000 GOs of 100 different nationalities, Club Med is today the only worldwide brand that offers all-inclusive premium and multicultural vacations for families and couples.
Purpose
- Support APAC business growth through in-depth business data analysis.
- Transform data into actionable insights for the APAC region.
- Lead efficiency, automation, and AI initiatives to enhance BI processes, reporting, and decision-making.
Responsibilities
- Deliver in-depth analysis for performance review and decisions.
- Support communication with shareholders and key stakeholders by providing reports and high-quality business analysis.
- Lead business review meetings with data and presentation preparation, coordinate with RM & Pricing for alerts/recommendations.
- Support APAC Markets and other functions on data/BI related needs.
- Drive efficiency and automation initiatives across reporting, workflows, and BI tools through AI and automation scripts.
Missions
- Reports creation, update, and maintenance.
- Design and build dashboards/reports according to business needs.
- Ensure the update and maintenance of all relevant reports needed by APAC teams.
- Continuously improve business monitoring tools and dashboards. Drive reporting automation to allocate more time to in-depth analysis.
- Drive reporting automation to reduce manual workload and increase analytical depth using AI (Copilot) and automation scripts (SQL, Python).
- Business Intelligence (internal and external data) with in-depth analysis to follow business performance, alert RMP team/other departments for action.
- Performance monitoring of APAC resorts & markets, alert the risk and coordinate with RM & Pricing for relevant actions recommendation.
- Launch the REX practice for RMP actions specially on promo analysis.
- Prepare and animate meetings like monthly business review and cluster sales meeting presentation & analysis (e.g. sales performance, cross bookings, benchmarks, arrival trends, pricing factors, etc.).
- Run pricing benchmark analysis to ensure our value proposition is relevant vs competition.
- Run in-depth analysis of Club Med performance vs industry (e.g. STR benchmark).
- Propose new Business analysis initiatives, notably regarding Club Med performance comparison vs industry (pricing benchmark, market share analysis, etc.).
- Provide ad-hoc analysis requested by RMP team/top management/other departments for business needs or shareholders communication needs.
- Lead process efficiency for RMP department.
- Lead AI initiatives to integrate into BI daily activities: Implement AI-driven solutions to enrich data analysis, and support decision‑making that drives business growth.
- Integrate AI-generated insights into BI deliverables (e.g., automated STR summaries, anomaly detection, predictive indicators).
- Provide automated key takeaways and summary along with detailed analysis, alerts and actionable revenue-related insights to support decision‑making.
- Coordinate with RM & Pricing for alert & recommendations, propose new Business initiatives to help drive business growth from RMP perspective.
- Support automation of the department through WW and local projects.
- Regional key contact of PowerBI coordination with corporate data team and data integrity.
- Perform cross‑application check on the database to ensure data integrity for APAC resorts and markets.
- Coordinate with HQ for database and application enhancement/correction/development.
- Be a key contact in APAC region for PowerBI/data related topics’ training (other departments proficiency – e.g. Operations, Marketing) / Questions.
Requirements
- Minimum bachelor’s degree in Economics, Revenue Management, Finance or Data Science.
- Minimum 2 years of professional experience (including internships) in BI/Data analysis. Background in Hotel/cruise/airline industry is a plus.
Skills
- Excellent proficiency in Advanced Microsoft Excel and PowerPoint.
- Experience with PowerBI desktop mandatory.
- Experience with AI (Copilot) in business context preferred.
- Experience with SQL/Python for automation is a plus.
- Strong analytical skills, communication and interpersonal skills.
- Data management skills, capacity to distill and summarize key takeaways.
- Project management, ability to multitask.
- Cautious, precise, rigorous, solution oriented.
- Sense of autonomy, open-minded, team player, adaptability to a multicultural environment.
Conditions
- VIE contract: you can check your eligibility on the website: https://mon-vie-via.businessfrance.fr/qu-est-ce-que-le-volontariat-international
- 2 year.
- Based in Singapore.
All our positions are open to people with disabilities.