Job Title: Artificial Intelligence (AI) Lead
Location: Miami, FL (hybrid schedule, 3 days in office, 2 days remote)
Salary: $110k - $125k base, negotiable, might go slightly higher if needed, plus bonus and excellent benefits
The three key skill sets and experiences we are looking for are:
Role Overview & Key Responsibilities
- Design and roll out engaging learning experiences—including live sessions, on-demand materials, guides, and toolkits—that help employees confidently apply AI in practical, job-relevant ways.
- Facilitate frequent, interactive learning opportunities such as informal lunch-and-learns, demonstrations, and department-specific workshops to keep adoption active and visible.
- Partner across teams to integrate AI-enabled solutions directly into everyday processes, ensuring outcomes are measurable and clearly beneficial.
- Serve as the central resource for organizational change efforts related to AI, providing guidance on adoption, addressing concerns, and reinforcing responsible usage standards.
- Coordinate with stakeholders across the organization to align AI initiatives with business priorities, regulatory expectations, and client needs.
- Develop and launch new initiatives that encourage experimentation and broader use of AI tools throughout the bank.
- Work alongside business units to assess current workflows, identify inefficiencies, and prioritize automation opportunities with the greatest return.
- Collect and share internal success stories and real-world use cases to reinforce adoption and build confidence through peer examples.
- Promote secure, ethical, and compliant use of AI technologies in collaboration with IT Security, Legal, and Risk partners, including oversight of controls and monitoring practices.
- Act as a trusted steward of systems handling sensitive data, educating employees on proper data classification and usage boundaries.
- Measure adoption, sentiment, and business outcomes of deployed solutions, using insights to refine and improve programs over time.
- Complete all required annual training and contribute to additional projects or responsibilities as needed.
Qualifications & Experience
- Bachelor’s degree in a related discipline or comparable professional experience.
- At least three years of hands-on experience with AI or automation technologies (with emphasis on generative AI tools such as Gemini or productivity platforms), or a proven track record leading technology adoption initiatives.
- Demonstrated ability to simplify complex technical topics for non-technical audiences; approachable, inquisitive, and engaging communication style.
- Experience designing and delivering instructor-led training or workshops for diverse audiences with varying technical backgrounds.
- History of successfully driving adoption of new tools, automation, or digital solutions, regardless of formal job title.
- Strong background in project execution involving organizational change, cross-functional coordination, and stakeholder management.
- Advanced proficiency with standard business software tools, including Microsoft Word, Excel, PowerPoint, and related applications.
- Excellent written and verbal communication skills, with comfort interacting at all organizational levels.
- High attention to detail, accuracy, and quality of work.
- Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment.
- Customer-focused mindset, ensuring positive experiences for both internal teams and external partners.