Associate Account Coordinator (Order Management)

Thinkahead
Gurugram; Haryana, IN
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level professionals with experience in sales operations and order management, working in a collaborative, cross-departmental environment in Gurugram.

Best fit for

  • Candidates with experience in high-touch service and issue resolution for sales accounts.
    — “providing high-level and high-touch service and order issue resolution
  • Professionals comfortable working independently while leveraging support teams when necessary.
    — “through independent work or, at their discretion, accessing collaborative assistance

Things to consider

  • The role involves cross-departmental collaboration and interaction with external clients.
    — “for both cross-departmental/internal and external clients

How to stand out

  • Demonstrate instances where you independently resolved complex order issues.
    — “order issue resolution for both cross-departmental/internal and external clients
  • Highlight experience collaborating across departments to achieve client satisfaction.
    — “cross-departmental/internal and external clients
  • Showcase contributions to fostering inclusive and diverse workplace cultures.
    — “where all perspectives and voices are represented, valued, respected, and heard
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Junior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • smooth order execution
  • high client satisfaction
  • efficient issue resolution
Typical background
operationssales support

Skills & requirements

Required

Order ManagementSales OperationsClient ServiceOrder Issue ResolutionCollaborative Problem-solving

Preferred

Cloud InfrastructureAutomation

About the role

Original posting from Thinkahead via Lever

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

Assist Account Coordinator with sales operations order execution process for assigned sales accounts. This entails providing high-level and high-touch service and order issue resolution for both cross-departmental/internal and external clients through independent work or, at their discretion, accessing collaborative assistance from internal and external support teams when they deem necessary.

Source: Thinkahead careers (Lever)

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