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We are seeking a seasoned analytics leader to lead Analytics, Business Intelligence, and reporting for CenterWell’s Primary Care segment. This role owns the enablement of our center and affiliate operations through timely and accurate—from maintaining a single-source of truth data model that serves as the longitudinal health record for our patients to enabling role specific dashboards and reporting and providing workflow-integrated clinical insights to elevate the care provided by our thousands of team members.
You will partner closely with Primary Care Strategy/Transformation, Operations, Clinical Leadership, Finance, IT, and Enterprise Leadership to maximize the impact of data and insights in daily operations and decision-making. The ideal candidate blends strategic leadership with hands‑on analytics rigor, healthcare domain fluency, and a track record of scaling BI/analytics programs in complex, multi‑site care delivery environments.
Key Responsibilities
Strategy & Leadership
- Set and execute the Primary Care analytics strategy aligned to clinical quality, patient experience, growth, and financial goals, translating data into clear strategic direction for executive and key leaders.
- Lead a high-performing team spanning BI engineering, data product management, and clinical/operational reporting, fostering a culture of clarity, accountability and business centered problem solving.
- Establish a modern analytics operating model (product-centric, value-based roadmaps, agile delivery, and service-level commitments), grounded in business relevance, usability, and decision impact.
- Inspire and develop talent that can move across the broader organization.
Stakeholder Engagement & Change Management
- Serve as analytics executive partner to Primary Care Leadership, Broader CenterWell leadership, and key enterprise partners, providing strategic clarity, and data informed guidance.
- Convert business priorities into analytics roadmaps with measurable outcomes and clear accountability, ensuring focus on meaningful insights.
- Champion adoption via training, office hours, field roadshows, and “voice of the user” feedback loops, building trust, credibility and strong relationships across key leadership.
Data Model & Governance
- Co‑own the central Primary Care data model with enterprise IT and analytics partners.
- Drive and mature data governance and Set/monitor data quality SLAs (completeness, timeliness, accuracy, conformance).
Business Intelligence & Reporting
- Own enterprise‑grade BI for Primary Care: standard definitions, certified datasets, KPI hierarchy, and role-based dashboards for field operations, clinical leaders, and executives.
- Scale usage and effectiveness of BI through enablement, data literacy, and embedded workflows.
- Mature metric stewardship and change control processes.
Enable High Value Business Outcomes
- Prioritize and deliver high-value use cases: panel optimization, risk stratification, care gap closure, HCC accuracy, care management targeting, no‑show reduction, throughput optimization, capacity planning, and referral optimization.
- Partner with clinical leaders to operationalize insights at point of care and in practice workflows.
- Evaluate and deploy AI responsibly in partnership with central support teams at CenterWell (e.g., propensity models, forecasting, NLP on clinical notes) with model governance, bias monitoring, and ROI tracking.
Use your skills to make an impact
Required Qualifications
- 10+ years in analytics/BI with 5+ years leading cross‑functional analytics teams.
- Demonstrated success in healthcare delivery, primary care, or population health analytics.
- Deep experience with enterprise BI (e.g., Power BI/Fabric/Tableau), SQL, modern data platforms (e.g., Snowflake/Databricks/Azure).
- Strong grasp of EHR data, claims/eligibility, HEDIS/Stars, HCC/RAF, risk adjustment, panel management, care management workflows, and quality reporting.
- Proven ability to translate business goals into data products with measurable impact.
- Excellent executive communication, influencing, and change management skills.
Preferred
- Master’s in Analytics, Health Informatics, Biostatistics, Operations Research, or MBA.
- Experience with value‑based provider organizations and data.
- Familiarity with HIPAA, PHI/PII controls, and secure‑by‑design analytics pattern.
Additional Information
Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
$189,400 - $260,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decision