Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Rak Bank Career Site
What You Will Do:
Product Leadership and Roadmap
- Define and own the product strategy and roadmap for the Internal Productivity squad, anchored around the enterprise knowledge engine and the bank's knowledge management capabilities.
- Translate business problems and user pain points into clear product opportunities, user stories, and measurable success criteria.
Maintain a prioritized backlog that balances customer value, technical health, and strategic ambitions.
- Knowledge Management and Enterprise Knowledge Engine
- Lead product development of the bank's knowledge management system and enterprise knowledge engine, including retrieval, search, and intelligent assistance experiences.
- Identify and shape adjacent opportunities such as next-best-action models, recommendation engines, and decision-support assistants powered by enterprise knowledge.
- Partner with knowledge owners, business SMEs, and content teams to ensure the engine is fed with high-quality, well-governed information.
AI Enablement, Tools, and Democratization
- Lead AI enablement initiatives across departments, helping teams adopt and capitalize on the AI tools and platforms rolled out by the AI Lab.
- Build playbooks, templates, and onboarding journeys that accelerate adoption and demonstrate measurable productivity gains and cost reduction.
- Drive the democratization agenda for AI inside the bank, expanding the population of confident, capable AI users across functions.
Squad Leadership and Delivery
- Lead the squad through agile ceremonies including planning, refinement, stand-ups, reviews, and retrospectives.
- Take accountability for on-time delivery, release quality, and overall team health.
- Coach and develop squad members, set clear expectations, and remove blockers in partnership with the AI Delivery Lead and the Head of AI Lab.
Stakeholder Management.
- Build trusted relationships with department heads, function leads, and AI Champions across the bank.
- Run regular product reviews, demos, and adoption forums to communicate progress, capture feedback, and steer roadmap decisions.
- Translate technical progress into clear business outcomes for senior stakeholders.
- Cross-Functional Alignment
- Work closely with peer squads inside the AI Lab to share platform components, reusable assets, and design patterns.
- Align with Enterprise Architecture, Technology Delivery, Information Security, Risk, and Compliance to ensure responsible delivery.
- Operate as an active member of the bank's Agile community and contribute to the maturity of its product practice.
Decision-Making Authority
- Backlog prioritization and release scope for the Internal Productivity squad.
- Product design and user experience decisions within the agreed strategy and budget.
- Recommendations on AI tools, platforms, and partners for internal productivity use cases.
- Squad composition and resourcing recommendations in collaboration with the Head of AI Lab and the AI Delivery Lead.
What We Are Looking For:
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or a related discipline. A post-graduate qualification is welcome but not required.
- 6 -7 years of professional experience, with at least 3 years in product management, product ownership, or AI and data product delivery roles.
- Hands-on experience delivering technology or AI products end-to-end inside an agile environment.
- Working knowledge of generative AI, large language models, and retrieval-augmented generation (RAG) patterns is preferred.
- Exposure to knowledge management, enterprise search, intranet portals, or workplace productivity tooling is a plus.
- Experience leading or coordinating multi-disciplinary teams, formally or informally, is preferred.
- Banking or regulated industry experience is a plus but not mandatory; strong candidates from technology, consulting, or product-led companies will also be considered.
Technical Competencies and Proficiency Levels
- AI and Data Product Management: Expert
- Generative AI, Large Language Models, and RAG patterns: Advanced
- Agile Product Delivery and Backlog Management: Expert
- Knowledge Management and Enterprise Search: Advanced
- AI Tooling, Platforms, and Adoption Frameworks: Advanced
- Solution Design and Architecture Literacy: Intermediate to Advanced
What We Are NOT Looking For:
❌ Delivery‑only or project management people❌ Pure research, engineering, or data science candidates❌ Theoretical or superficial AI exposure❌ Low stakeholder‑engagement or siloed operators
What’s In It for You
- Pay for performance culture (Competitive and performance-linked compensation)
- Diverse workforce and inclusive culture
- Career development and growth opportunities by design
- Work with the best minds in the field
- Get opportunities to bring your whole self to the organization and perform to your best!
Source: Rak Bank Career Site careers