Automation Engineer IV

Job Description:

• Deploy, manage, and maintain Event Management processes, actionable alerting, and automated remediation capabilities
• Design, develop, and continuously improve automation that reduces operational toil while improving system reliability and resilience
• Mentor and provide technical expertise to team members
• Collaborate with observability and service management teams to improve signal quality and mean time to recovery (MTTR)
• Assist in the design, development, and maintenance of tools that automate daily operational tasks
• Conduct production incident management and escalations with a focus on automation-first recovery

Requirements:

• 3–5 years of operations experience with large-scale, high-availability distributed systems
• Proven experience in AWS infrastructure, including EC2, S3, Lambda, and CloudFormation
• Splunk, New Relic, or other enterprise observability tool experience
• Experience designing event correlation, alert noise reduction, or automated remediation in ServiceNow
• Proficiency in Linux system administration
• Scripting experience with Bash or Python
• Experience building containerized applications
• Experience administering application container environments, specifically EKS
• Strong understanding of production monitoring, alerting, and incident response concepts
• Excellent problem-solving skills and the ability to work well in a fast-paced, collaborative environment
• Strong communication skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders

Benefits:

• Competitive salary
• Bonus structure
• Generous HSA company contribution
• Healthcare, vision, dental benefits
• 401k match program
• Unlimited PTO for salaried associates + 9 paid holidays
• Wellness reimbursements up to $250/year for gym memberships, racing events, weight management programs
• Education reimbursement
• Paid Parental Leave for both birth and adoptive parents
• Community service opportunities