The AVP, Finance Transformation is a senior enterprise leadership role accountable for driving value‑led, well‑governed, and well‑adopted transformation across the Finance function.
The role owns the Finance Transformation Office, with accountability for:
- governing the Global Finance Intake,
- enabling Global Process Owners (GPOs),
- ensuring disciplined prioritization and value realization, and
- owning the Finance‑wide change management strategy, including acting as a shared change enablement resource for Finance initiatives and enablement teams.
This role ensures Finance transformation is not only delivered, but understood, adopted, and sustained.
Position Responsibilities:
- Own the Finance Transformation Office and its end‑to‑end mandate.
- Govern the Global Finance Intake, including:
- Value‑based prioritization and sequencing
- Capacity and dependency management
- Transparent decision rationale
- Maintain an integrated view of the Finance transformation portfolio, including risks, interdependencies, and delivery milestones.
- Ensure alignment between Finance strategy, operating model evolution, and transformation demand.
- Enable Global Process Owners to fulfil end‑to‑end process accountability by providing:
- Clear governance structures and decision forums
- Prioritization and sequencing support
- Alignment between process ownership, change demand, and delivery
- Support GPOs in translating standards, controls, and operating model changes into executable initiatives.
- Ensure consistent engagement between GPOs, Finance Technology & Innovation, Global Shared Services, and Segment leaders.
- Own and continuously evolve the Finance‑wide change management strategy, covering:
- Finance Elevate initiatives
- Finance enablement and technology‑led change
- Operating model and process changes
- Act as a central change enablement resource for:
- Initiative owners
- Enablement capability homes (AI & Data, Automation, Analytics, Platforms)
- Global Process Owners
- Establish consistent standards for:
- Change impact assessment
- Stakeholder engagement
- Communication and training
- Adoption measurement and reinforcement
- Ensure change approaches are right‑sized, coordinated, and sequenced, avoiding change fatigue and duplication across Finance.
- Establish and maintain value and benefit tracking across all approved Finance transformation initiatives.
- Ensure clear linkage between investment decisions, delivery progress, adoption, and realized outcomes.
- Proactively identify risks to value realization and escalate through appropriate governance forums.
- Provide decision‑quality insights to Finance leadership on trade‑offs, capacity constraints, and sequencing.
- Lead and develop a Manila‑based team responsible for program delivery, reporting, and change enablement.
- Ensure consistent execution and change discipline across initiatives, including:
- Delivery cadence and milestone tracking
- Risk, dependency, and issue management
- Change readiness and adoption planning
- Build strong collaboration between transformation delivery teams and enablement capability homes.
- Act as a trusted partner to the Finance COO, FLT, and Segment leaders on:
- Transformation priorities
- Change readiness and adoption
- Portfolio trade‑offs and sequencing
- Prepare and present clear, concise updates for senior governance forums, including Executive Steering Committees and Design Authority.
- Influence decision‑making through structured analysis, transparency, and pragmatic recommendations.
Required Qualifications:
- 10+ years of progressive experience in Finance, Finance Transformation, or enterprise change
- Demonstrated leadership of large‑scale, multi‑year transformation and change portfolios
- Strong understanding of Finance processes, controls, and operating models
- Proven experience leading enterprise change management in complex environments
- Exceptional stakeholder management and executive communication skills
Preferred Qualifications:
- Experience operating global, distributed delivery and change teams
- Exposure to technology‑enabled and data‑driven transformation
- Experience in regulated financial services environments
When you join our team:
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions eas