BI Analyst - Remote

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role

We are looking for a proactive and skilled Business Intelligence Analyst who will turn complex datasets into clear, actionable narratives that help every department grow.

The successful candidate can build dashboards that people actually want to use - clean, intuitive, and insightful.

The candidate will join the Data team and collaborate with other business departments (Sales, R&D, Finance).

What You Will Do

• Develop and manage Business Intelligence solutions using Power BI, QuickSight, and SQL
• Apply knowledge of the subject area in the analysis (sales, product analytics, calls analytics)
• Collaborate with business users from different teams, BI analysts, and a Data Engineer
• Analyze business processes and requirements

What You Will Bring

• 2+ years of working experience as a BI Analyst / Data Analyst
• Familiarity with SaaS company metrics like MRR, CAC, LTV, etc.
• 2+ years of hands-on experience with Power BI or QuickSight
• Good knowledge of SQL, Excel
• Excellent analytical and problem-solving skills, proactive at work
• Excellent listening, communicati