Block Property Portfolio Manager

Hours:

Monday – Friday 9am – 6pm (flexibility on times available). You will be required to attend evening meetings with clients on an ad hoc basis, with time off in lieu.

Reports to:

Portfolio Director

Holiday

:

25 days plus bank holidays (plus an additional 1 day per year of service as per the terms of your contract)

As a Portfolio Manager, you’ll take ownership of a diverse portfolio of residential properties, acting as the central point of contact for clients, leaseholders, and contractors. You’ll manage everything from day-to-day maintenance to compliance, budgeting, and client meetings. This is a hands-on, fast-paced role ideal for someone who thrives on variety, autonomy, and building strong relationships.

Key Responsibilities

• Client & Resident Engagement:

Liaise with freeholders, leaseholders, RMCs, RTMs, and developers to manage expectations and resolve issues.

• Property Maintenance:

Oversee repairs, obtain quotes, and manage contractors through to completion.

• Compliance & Safety:

Ensure buildings meet Health & Safety, Fire Risk, and Asbestos regulations.

• Financial Oversight:

Draft service charge budgets, manage collections, and liaise with solicitors on arrears.

• Reporting & Meetings:

Conduct monthly site visits, prepare reports, and lead quarterly and annual meetings.

• Company Secretary Duties:

Support with filings, share certificates, and director appointments.

Skills & Requirements

• Minimum 3 years’ experience

in block management

• Strong communication skills
• both written and verbal

• Confident leading meetings

and

managing client relationships

• Proficient in Microsoft Office and property management systems

• Minimum of ATPI (AIRPM) qualification

• Full UK driving licence

beneficial

Why Join Us?

We’re not just another property management company - we’re a collaborative, forward-thinking team that values integrity, growth, and excellence. Our Portfolio Managers are empowered to make decisions, supported by a skilled internal team, and encouraged to develop professionally through on-the-job training and external courses.

What Sets Us Apart

• Broader responsibilities

than typical industry roles - offering more variety and ownership.

• A

supportive team structure

with senior management and Director support and mentorship.

• A

culture of growth -

we actively support and fund all TPI qualifications and career progression.

• Flexible working ethos -

we work in a hybrid set up, with 3 days in the office and 2 days working from home - actively encouraging time off in lieu for evening meetings.

• A

collaborative, fast-paced environment

where your voice matters and your impact is visible.