Branch Manager – Industrial Engineering Services
Ware, Hertfordshire
£65,000 – £75,000 + Company Vehicle
The Business
Our client is a long-established, independent UK engineering business (est. 1966), specialising in:
- Industrial doors, shutters & access solutions
- Steel fabrication & structural works
- Industrial roofing & specialist engineering services
With multiple UK branches, the business supports a diverse client base across commercial, industrial and public sector environments.
The Hertford branch is a key operation within the group:
- Circa £5M turnover
- 23 engineers + office team
- 16,500 sq ft facility
- Strong-performing, stable operation with long-standing contracts
Key clients include UK wide and public sector organisations.
The Opportunity
We are seeking a Branch Manager to take full responsibility for the day-to-day leadership and performance of the Hertford operation.
This role has arisen due to internal progression, with the current leadership moving into a wider regional position. You will benefit from a supported transition, with ongoing access to experienced leadership and operational guidance.
This is a hands-on leadership role, offering autonomy to run a well-established branch while maintaining and building on its current success.
Key Responsibilities
- Full accountability for branch performance, operations and P&L
- Leadership of field-based engineers, workshop teams and office staff
- Oversight of installation, service, maintenance and reactive works
- Effective labour planning and resource allocation, including out-of-hours support
- Ensuring contracts are delivered safely, efficiently and profitably
- Managing and supporting sales activity and contract acquisition
- Maintaining strong relationships with key and local clients
- Driving margin performance, cost control and operational efficiency
- Identifying and developing growth and expansion opportunities
- Ownership of health & safety, quality and environmental standards
- Full HR responsibility including recruitment, development, performance management and team engagement
What We’re Looking For
- Proven experience in a Branch Manager / Operations Manager / Senior leadership role
- Ideally from an industrial doors, access solutions or engineering services background
- Experience managing field-based engineering teams and service delivery operations
- Strong understanding of P&L, margins and commercial performance
- Confident balancing technical, operational and commercial priorities
- Strong leadership style — able to be hands-on, visible and decisive
- Ability to build credibility quickly with both engineers and senior stakeholders
- Solid understanding of health & safety and compliance requirements
- Excellent communication skills across all levels
We are open to candidates from aligned sectors (e.g. Facilities Management or wider engineering services) where strong transferable skills are evident.
Why This Role?
- Take ownership of a well-performing, established branch
- Work within a business that combines stability with growth potential
- Strong mix of UK contracts and local work
- Autonomy to lead, shape and improve performance
- Direct support from experienced senior leadership
- Opportunity to play a key role in the next phase of growth
Package & Process
- Salary: £65,000 – £75,000 (flexible for the right candidate)
- Company vehicle or allowance
- Monday–Friday (with 24/7 service oversight responsibility)
- 2-stage interview process (Teams → on-site)
- Start date: ASAP