Business Analyst – Product, UI, UX, Digital

Hays
London, GB
Hybrid

Job Description

Job type

Contract

Location

London

Working Pattern

Full-time

Specialism

Project Management

Industry

Staffing & Employment

Pay

£Market Rate – Inside IR35

Business Analyst – Product, UI, UX, Digital

Business Analyst – Product, UI, UX, Digital

£Market Rate – Inside IR35

London / Hybrid

6–12 months

I am recruiting for a Business Analyst who operates confidently at the intersection of users, product, design, and delivery, and is able to bring clarity to complexity across a product‑led, business‑critical programme.

Key Requirements:

  • Proven commercial experience working as a Business Analyst within large, complex / highly federated organisations on digital product or platform-led programmes.
  • Experience analysing and supporting delivery of internal‑facing tools or operational systems.
  • The ability to deeply analyse end-to-end consultant workflows and operational processes across multiple systems, translating them into clear, usable requirements.
  • Expertise in defining user journeys, functional requirements, acceptance criteria, and widget-level behaviours aligned to product priorities.
  • Can translate complex, multi-system processes into consumable outputs for UX/UI designers, front-end engineers, and integration teams.
  • Expertise working with API‑integrated systems, data sources, or platforms.
  • Excellent collaboration skills to ensure backlog readiness, scope clarity, and reduced delivery risk.
  • The ability to work with CRM, data, and AI teams to ensure requirements are feasible, well-scoped, and integration aware.
  • Can support usability testing, iteration, and documentation to ensure the Workspace drives productivity, reduces friction, and fits high-paced operational work.

Excellent communication and stakeholder management skills.

Nice to have:

Immediate availability.

Skills & Requirements

Technical Skills

PythonSqlApi-integrated systemsCrmAi-native automationData sourcesPlatformsFunctional requirementsAcceptance criteriaWidget-level behavioursUser journeysIntegration awareUsability testingIterationDocumentationCollaborationCommunicationStakeholder managementFinanceHealthcare

Employment Type

CONTRACT

Level

mid

Posted

4/30/2026

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