Business Data Analyst

Only local San Francisco Bay Area candidates!

Direct W2 only! No 3rd party agencies! No Visa sponsorship available

Duration: 6 months, hybrid 3 days onsite, 2 days remote

Duration: 6 months plus

US Medical Systems, Analytics, & Reporting Specialist (Business Data Analyst)

This position is within the Medical Education & Communication team for our client. We are

seeking a highly analytical and process-oriented Systems, Analytics, & Reporting Specialist to

drive the optimization of our organizational systems and data. This role is responsible for liaising

within the Medical Education & Communication team and partnering closely with cross functional

stakeholders to facilitate managing and optimizing data systems and platforms, conducting and

providing analytics to drive actionable insights, and enabling and generating reports to inform

decision making. You will bridge the gap between technical system management and business

operations, serving as the primary lead for system transitions, automation, and cross-functional

reporting.

Key Responsibilities:

System and Platform Management and Optimization

● Infrastructure Lead:

○ Act as a central point of contact to assigned business partners/areas and provide

expert perspectives and guidance regarding business requirements for new and

existing systems and platforms.

○ Work closely with cross functional teams to understand data requirements and

deliver solutions

○ Conduct training for end users on system access; usage; and best practices

● Transition & Implementation: Manage critical system transitions and updates, ensuring

data continuity and user adoption.

● Automation: Identify opportunities to automate manual processes, reducing operational

overhead and improving data accuracy.

Analytics and Reporting

● Data Strategy:

○ Anticipate, evaluate, and confirm portfolio trends and dynamics that help drive

business decisions and strategies related to the USMA contact center and the

broader Medical Education & Communication function

○ Expertly lead assessment of emerging tools and implement approaches/methods

for reporting and data analysis

● Performance Monitoring: Expertly track and report on key organizational metrics,

identifying trends and potential risks

● Custom Reporting: Fulfill ad-hoc data requests and design automated reporting

schedules for departmental leads

Process and Compliance

● Data Integrity: Conduct regular audits of system data to ensure high standards of

accuracy and compliance with internal policies.

● Work Instructions: Document and maintain system workflows and data entry guidelines.

● User Training: Provide technical support and training to staff to maximize system utility

and data quality.

Skills required:

5+ years of experience in business analysis, business analytics and Salesforce systems administration

● Technical Proficiency: Advanced expertise in Salesforce systems, Tableau/Qlik

dashboards, and Google suite. Strong understanding of Medical Affairs and Medical

Information business needs within the pharmaceutical industry setting.

● Project Management: Demonstrated ability to lead complex projects and manage

multiple stakeholders simultaneously

● Analytical Skills: Strong ability to translate raw data into strategic narratives and visual

dashboards.

● Communication: Excellent verbal and written communication skills, with the ability to

explain technical concepts to non-technical audiences

Soft Skills:

● Outstanding attention-to-detail

● Demonstrated abilities to work with considerable independence in strategizing, designing

and overseeing assigned activities as well as ad hoc assignments or projects

● Independent judgment and discretion to evaluate and interpret “gray areas” and matters

of significance and make appropriate recommendations on course of action

● Strong investigational, analytical and complex problem-solving skills

● Strong interpersonal and influencing skills: can effectively and quickly establish rapport

with all key internal/external customers, partners and other stakeholders. Can influence

without authority

● Excellent partnering skills: works well within teams and is effective