Business Development Representative

ABOUT BLACKBIRD:

Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers.

Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.

ABOUT OUR TEAM:

At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees.

We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission.

ABOUT THE JOB

Blackbird is looking for a Business Development Representative (BDR) who will be responsible for identifying, prospecting, and qualifying the best local restaurants to bring onto the Blackbird platform. As a BDR, you'll own the top of the funnel — working on everything from sourcing leads to outreach and messaging to being the first line of communication to restaurants, developing stellar relationships across the industry, and hitting Blackbird's ambitious quarterly and yearly new restaurant acquisition goals.

The ideal candidate for this role has 1–3 years of experience in a BDR or SDR role, a proven track record of crushing sales quotas, the hustle and grit to thrive in a high-activity outbound environment, and a genuine hunger to grow into a full-cycle Account Executive.

RESPONSIBILITIES

• Identify and source qualified leads to bring the best restaurants in the world onto the Blackbird platform.

• Complete at least 100 high-quality outreach activities daily — cold calls, emails, social touches, and door knocks.

• Host qualification calls to develop an understanding of each prospect's needs and determine how they can benefit from partnering with Blackbird.

• Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive.

• Build and maintain a self-sourced pipeline alongside assigned leads.

• Develop deep knowledge of the NYC restaurant scene and use it to prospect with relevance and credibility.

• Collaborate closely with Account Executives on handoff quality and feedback loops.

REQUIREMENTS

• 1–3 years of experience in a BDR, SDR, or similar outbound sales role.

• Demonstrated track record of meeting or exceeding sales quotas and activity targets.

• High-activity mindset — comfortable making 100+ touches per day and thriving on volume.

• Resilience and grit — rejection fuels you, not rattles you. You know how to push through tough prospecting days.

• Coachability — you actively seek feedback, apply it immediately, and are always looking to sharpen your craft.

• Exceptional verbal and written communication skills — clear, confident, and persuasive on the phone, over email, and in person.

• Strong organizational skills with the ability to manage high daily activity without letting details slip.

• Ambition to grow into a full-cycle Account Executive role.

NICE TO HAVES

• Experience with field sales or in-person prospecting (door-knocking, events, etc.).

• A genuine connection to the NYC restaurant or hospitality scene — whether you've worked in restaurants, are a passionate diner, or deeply understand the industry.

• Experience selling a disruptive or category-defining product in SMB tech sales.

• Background in competitive environments — college athletics, sales competitions, or high-performance teams.

PAY TRANSPARENCY NOTICE & BENEFITS

Competitive Compensation & Equity Target annual salary range: $55,000-65,000 OTE USD (varies by experience). Disclosure in accordance with New York City's Pay Transparency Law.

COMMITMENT TO EQUAL OPPORTUNITY

Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view the Know Your Rights notice here https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf. Additionally, Blackbird participates in the E-Verify program https://static-assets.coinbase.com/e-verify.pdf.

Join us and find out what the best work of your career could look like here at Blackbird.