Business Intelligence Analyst/IT Service Manager/Business Transformation Manager

APEX Consulting
SG
Hybrid

Job Description

📌 Company Overview — APEX Consulting (Singapore)

APEX Consulting is a Singapore-based professional services firm specializing in business intelligence, IT services, and organizational transformation. The company offers flexible work arrangements, including part-time, full-time, and hybrid roles, fostering a collaborative, innovative, and results-driven environment.

📊 1. Business Intelligence Analyst

Location: Singapore (Hybrid)

Employment Type: Part-Time / Full-Time

Role Overview:

The Business Intelligence (BI) Analyst will collect, analyze, and interpret data to provide actionable insights that support strategic business decisions.

Key Responsibilities:

  • Gather, clean, and analyze datasets from multiple sources.
  • Develop dashboards, reports, and visualizations for stakeholders.
  • Identify trends, patterns, and insights to support decision-making.
  • Collaborate with business units to understand analytics requirements.
  • Recommend data-driven strategies and process improvements.

Qualifications:

  • Degree in Data Analytics, Business Intelligence, Computer Science, or related field.
  • Proficiency with BI tools (Power BI, Tableau, Looker, etc.) and SQL.
  • Strong analytical, problem-solving, and data interpretation skills.
  • Ability to present insights clearly to non-technical stakeholders.
  • Experience in consulting or business analytics is a plus.

💻 2. IT Service Manager

Location: Singapore (Hybrid)

Employment Type: Part-Time / Full-Time

Role Overview:

The IT Service Manager will oversee IT service delivery, ensure system reliability, and manage support teams to meet operational objectives.

Key Responsibilities:

  • Manage IT service operations and support teams.
  • Monitor performance metrics and service level agreements (SLAs).
  • Ensure timely resolution of technical issues and incidents.
  • Develop IT policies, procedures, and best practices.
  • Coordinate with stakeholders to align IT services with business needs.
  • Identify opportunities for automation and process improvements.

Qualifications:

  • Degree in Information Technology, Computer Science, or related field.
  • Experience in IT service management, ITIL frameworks, or related areas.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to manage multiple IT projects and teams.
  • Familiarity with IT monitoring and support tools.

🔄 3. Business Transformation Manager

Location: Singapore (Hybrid)

Employment Type: Part-Time / Full-Time

Role Overview:

The Business Transformation Manager will lead initiatives to improve business processes, drive innovation, and implement strategic organizational changes.

Key Responsibilities:

  • Develop and execute business transformation strategies.
  • Identify opportunities for process optimization and operational efficiency.
  • Collaborate with stakeholders to manage change and project delivery.
  • Monitor transformation projects and measure success against KPIs.
  • Provide guidance and recommendations to leadership teams.
  • Foster a culture of innovation, continuous improvement, and collaboration.

Qualifications:

  • Degree in Business Administration, Management, or related field.
  • Proven experience in business transformation, project management, or consulting.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication, stakeholder management, and leadership abilities.
  • Knowledge of process improvement frameworks (Lean, Six Sigma, etc.) is a plus.

🌟 Work Culture & Benefits

  • Flexible working arrangements — part-time, full-time, or hybrid.
  • Exposure to analytics, IT services, and organizational transformation projects.
  • Collaborative, innovative, and results-driven environment.
  • Opportunities for professional development, certifications, and career growth.

Skills & Requirements

Technical Skills

BI tools (Power BI, Tableau, Looker, etc.)SQLIT service managementITIL frameworksIT monitoring and support toolsLeanSix Sigmaanalyticalproblem-solvingdata interpretationcommunicationleadershipdecision-makingstakeholder managementbusiness intelligenceIT servicesorganizational transformationprocess optimizationoperational efficiency

Employment Type

PART TIME

Level

mid

Posted

4/8/2026

Apply Now

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