Business Intelligence and Automation Director
Job ID
260935
Posted
17-Mar-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Building Management, Data & Analytics, Digital & Technology/Information Technology, Executive Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland
Business Intelligence and Automation Director
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. Do you enjoy working in an international environment in a company with a strong focus on growth? We are recruiting for an experienced Business Intelligence and Automations Director to join our Global Account Team within the Financial and Professional Services Sector.
Key Tasks:
- Handling all digital transformation initiatives and leading the global analytics portfolio.
- Building advanced dashboards, automated tools and scenario planning models to strategic decision-making.
- Leading the decision-making process and the technological initiatives for the client and the internal CBRE team with full ownership of tableau and vantage analytics for all regions and across different service lines .
- Working closely with the CBRE D&T Team for new technological developments and innovation adoption for the account as needed.
- Mentor, supervise and cross-train the team and the client for high performing analytical demands.
- Work with senior business partners to create policies and execute large corporate initiatives.
- Design business metrics for accountability. This includes client rankings, aggregate portfolio additions, run-off, etc.
- Oversee large and high-profile projects and coordinate the involvement of personnel from other departments and information technology groups.
- Direct the end-to-end model development process from complex problem identification through data gathering, evaluation, gaining consensus, and implementation into business practice.
- Track performance measurement, reporting, and campaign optimization. This includes performance vs. KPI, ROI, and consumer trends.
- Prepare and present results of data review and reports along with their relative impact on the business to executive management.
- Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans.
- Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
- Significantly improves and changes existing methods, processes, and standards within job discipline.
What You’ll Need:
- Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
- Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
- Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Expert organizational skills and an advanced inquisitive mindset.
About CBRE Global Workplace Solutions:
As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
Why CBRE:
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
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We value human interaction to understand each candidate's unique experience, skills