Business Intelligence Intern

Job Description

The Massachusetts Port Authority is Going Above and Beyond for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region's economy.

As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.

The Business Intelligence Intern will support Massport's IT Data Team by assisting with data preparation, dashboard development, database maintenance, and documentation of analytical workflows. This role offers hands-on experience with enterprise data systems, business intelligence tools, and analytics processes that support operational decision-making across the organization.

ESSENTIAL JOB RESPONSIBILITIES

Business Intelligence & Dashboard Development

• Assist in developing interactive Business Intelligence dashboards and visualizations that support operational reporting and data-driven decision-making.
• Help gather requirements from team members and translate them into clear and effective dashboard components.

Data Processing & Analysis

• Support data cleaning, validation, and transformation activities to ensure accuracy and consistency across systems.

Assist with moving data between systems and preparing datasets for reporting and analytics.

Database & System Support

• Help maintain and update databases by performing routine data checks, reviewing data structures, and supporting troubleshooting activities.
• Assist with monitoring data quality issues and escalating concerns to the IT Data Team.

Documentation & Collaboration

• Document data workflows, processes, and technical procedures to support team knowledge and continuity.
• Work closely with IT team members and business users to support ongoing projects and ensure data solutions meet operational needs.
• Participate in team meetings, training sessions, and project discussions to gain exposure to enterprise analytics functions.

EDUCATION, SKILLS & COMPETENCIES

• Currently enrolled in an accredited undergraduate or graduate program at a college or university.
• Experience with data analytics tools.
• Ability to work with unstructured data sets.

WORK SCHEDULE AND OTHER REQUIREMENTS

• This position is based at our Logan Office Center.
• Ability to work a 37.5-hour work week.
• Must be at least 18 years of age at time of application.
• Ability to pass Massport's pre-employment-controlled substance test and background checks.

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment