Business Intelligence Manager

The application window is expected to close on: 05/02/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Our Team

You will be joining the Business Intelligence team within Business Development Operations. You will work directly with program owners, sales operations leaders, and cross-functional partners. Our team focuses on delivering actionable reporting, data models, and governance frameworks that support critical sales operations decision-making. We value proactive communication, technical innovation, and collaborative engagement to drive business outcomes.

Your Impact

As a Business Intelligence Manager, you will combine hands-on technical work with cross-functional stakeholder engagement to translate complex business questions into actionable reporting. You will be responsible for developing and maintaining analytical dashboards, data models, and governance frameworks. Because this role supports time-sensitive operational programs and cross-functional stakeholders, consistent availability, prompt responsiveness, and proactive communication during standard business hours are critical to your success.

Key Responsibilities:

• Dashboard Development & Reporting: Design, build, and maintain interactive dashboards using Tableau and GitHub Pages to support program tracking, executive reporting, and operational visibility. Integrate multiple data sources into unified reporting surfaces.

• Data Modeling & Engineering Support: Build and maintain data models in Snowflake using dbt to support downstream reporting and analytics. Collaborate with data engineering to ensure pipeline reliability and data quality.

• Content & Platform Governance Analytics: Conduct large-scale content audits and platform analytics to support governance decisions. Develop frameworks for content disposition recommendations based on usage data, ownership, and activity thresholds.

• Survey & Program Analytics: Build dashboards and conduct analysis to support survey-driven programs. Translate survey response data into visual and statistical summaries that surface actionable insights for program leads.

• Cross-Functional Stakeholder Collaboration: Work directly with stakeholders to scope reporting requirements, participate in steerco readouts, and provide data-backed perspectives.

• Technical Innovation & Tooling: Identify and adopt tools and techniques that improve reporting efficiency, development speed, or analytical depth. Evaluate emerging platforms for potential integration into the team's toolkit.

Minimum Qualifications

• Bachelor's degree in Business, Economics, Statistics, Social Science, Data Analytics, or a related field—or equivalent practical experience.

• 5+ years of progressive experience in business analysis, market research, survey research, or a related analytical role, with at least 2 years managing end-to-end research or survey programs.

• Strong proficiency in Tableau dashboard design and development.

Preferred Qualifications

• Experience working in sales operations, enablement, or business intelligence environments.

• Experience with Snowflake and dbt for data modeling.

• Working knowledge of GitHub, GitHub Pages, and version-controlled development workflows.

• Demonstrated ability to conduct large-scale data analysis and translate findings into stakeholder-ready deliverables.

• Strong written and verbal communication skills, with the ability to proactively communicate status, blockers, and risks to leadership.

• Ability to manage multiple concurrent workstreams with competing deadlines, delivering dashboards and analyses on time and to specification.

• Commitment to maintaining clear documentation of data models, dashboard logic, and governance frameworks.

• Must maintain consistent availability and prompt responsiveness during standard business hours to support time-sensitive operational needs.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $142,100.00 to $189,500.00 and reflects the projected salary range for new hires in this po