Business Operations & Strategy Lead

ABOUT US:

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs, Notion provides one place for teams to get everything done, seamlessly connecting docs, notes, projects, calendar, and email—with AI built in to find answers and automate work. Millions of users, from individuals to large organizations like Toyota, Figma, and OpenAI, love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays, Tuesdays and Thursdays, our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

ABOUT THE ROLE:

This is an opportunity to serve as a key partner and advisor on Notion's Business Operations team, working primarily with our Engineering, Product, and Design teams. Business Operations is a cross-functional team that partners with senior leaders across the company, focusing on high-impact strategic projects and analysis.

In this role, you'll independently identify the highest-leverage opportunities, define the problem, drive execution, and keep going. If you thrive when given full ownership and a blank page, this role is for you. You'll work hand-in-hand with senior leadership to identify, structure, and act on the most challenging strategic and operational questions impacting our business. And you’ll use AI to build scalable systems and processes that multiply your impact.

WHAT YOU'LL ACHIEVE:

• Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution

• Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all Notion products, driving increased value for our users, our customers, and our business

• Structure complex, ambiguous strategic problems for the Notion leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach

• Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work

• Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations

• Deeply understand Notion customers and the broader market landscape to uncover insights that inform your recommendations

• Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them

SKILLS YOU'LL NEED TO BRING:

• 10+ years of strategy experience, with 5+ years’ relevant experience in management consulting, investment banking, or related professional services fields

• Highly structured mindset with a strong focus on driving outcomes and turning data into actionable insights

• Excellent financial modeling skills, with strong attention to detail and high standards for quality

• Outstanding executive-level written and verbal communication skills

• Ability to operate independently with senior stakeholders and manage relationships, deliverables, and timelines with minimal supervision

• Genuine enthusiasm for and proficiency with AI tools; we use AI across the board to move faster and work smarter, and you do too

• Hands-on experience with modern AI tools like Notion AI, Claude, Codex, or similar is expected; you should be actively experimenting with new models and workflows, not just aware they exist

• Deep understanding of AI SaaS business models, monetization strategies, and pricing frameworks, or a strong demonstrated ability to get up to speed quickly

• Data self-sufficiency; knowledge of SQL is required

• Comfort working in a high-growth, constantly changing environment with passion and enthusiasm

• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results

NICE TO HAVES:

• Prior experience in strategy and operations in B2B SaaS businesses

• Prior people management experience

• Proficiency in Python or R for data analysis and modeling

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you’re a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $230,000 - $260,000 per year.

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