Channel Systems Engineer

Our Mission

At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Your Career

As a Sr Channel Technical Solutions Engineer, you provide technical expertise and support to channel partners on their journey towards becoming key Palo Alto Networks partners. You will play a key role in defining technical solutions, designing and optimizing lab environments, and supporting technical sales. This role involves collaborating with partners, providing product training, and ensuring successful product integration in non-production environments. A Sr Channel Technical Solutions Engineer will act as a trusted advisor, leading projects, driving growth by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

You define your impact by:

• Leading strategic collaboration with channel partners to design, build, and optimize lab environments that replicate real-world customer use cases and drive solution validation.
• Owning and guiding partner technical enablement, ensuring successful setup, configuration, and execution of product demonstrations and technical evaluations.
• Driving partner capability and readiness by delivering impactful technical training and enablement sessions that strengthen solution positioning and adoption.
• Developing scalable enablement assets, including technical training and documentation, to equip partners with the knowledge and resources needed to deliver successful customer outcomes.
• Developing and distributing technical documentation ensuring partners have the resources and knowledge to drive successful outcomes.
• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to partner success while actively participating within the SE community.
• Provide feedback to product management and specialist engineering teams on partner and customer requirements, contributing to the continuous improvement of our products.

Your Experience

• 5+ years of experience as a successful pre-sales SE, professional services engineer, or equivalent experience
• Prior experience working with channel is required, prior experience as a Channel SE preferred
• Strong understanding of security operations and endpoint security required; understanding of network security preferred.
• Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
• Creating and delivering technical presentations, workshops, or technical validation engagements
• Experience selling, implementing, or managing cloud offerings is a plus
• Pri