The Center for Information Technology and Analytics (CITA) provides various technical resources to OIG sections and establishes back- and front-end access to various city systems and applications used and maintained by city departments. CITA’s Information Technology Unit designs, develops, installs, operates and maintains/supports technology hardware, security systems, OIG applications, software, and communications equipment; monitors and maintains the operations of local and wide area network systems; provides responsive help-desk to troubleshoot technical assistance; provides training on new applications or software products; and identifies new technology that will contribute to OIG’s efficiency and effectiveness.
Under direction of the deputy inspector general of technology and analytics, the chief data and information analyst supervises, plans, and directs the activities of professional staff of the Information Technology Unit.
DUTIES:
- Provides vision, policy advice, and operational direction for sustainable, high quality and secure data center operations that support OIG’s mandates and initiatives
- Lead OIG Information Security governance and implementation strategy
- Manages, maintains, supports, troubleshoots, and optimizes VMware and Windows environments
- Direct technical staff engaged in meeting the information technology needs of department sections
- Provides operational direction for sustainable, high quality, and secure data center operations that support department mandates and initiatives
- Oversees large-scale projects including managing timelines, providing technical assistance to team members in implementing new IT solutions/systems, implementing security patches, monitoring system maintenance schedules, and supporting services
- Assists Senior Staff in identifying new technologies or enhancements to existing server and computing technologies to optimize program/service work products through automation
- Collaborates with the City’s Department of Assets, Information and Services on information security concerns or access to the City’s network infrastructure
- Communicates goals, projects, and timelines to ensure proper allocation of technical resources across different departmental initiatives related to data mining and data access
- Assists the Analytical Unit with backend data integration tasks
- Keeps abreast of new or emerging data center technology, software as a service application, and cybersecurity trends and best practices and recommends changes to departmental policies and procedures as appropriate
- Manages staff responsible for conducting digital forensics and eDiscovery work of gathering, preserving, analyzing and reporting on the electronically stored information for investigative purposes
- Assesses performance of subordinate staff and makes recommendations for disciplinary action
- Perform other duties that are essential to the position
MINIMUM QUALIFICATIONS:
- Nine (9) years of work experience in information technology/systems, information technology project implementation and/or project management, or data management, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR
- Graduation from an accredited college with an Associate’s degree in Business Administration, Computer Science, Information Technology/Systems, or a directly related field, plus seven (7) years of work experience in information technology/systems, information technology project implementation and/or project management, or data management, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR
- Graduation from an accredited college or university with a Bachelor’s degree in Business Administration, Computer Science, Information Technology/Systems, or a directly related field, plus five (5) years of work experience in information technology/systems, information technology project implementation and/or project management, or data management, of which two (2) years are in a supervisory role related to the responsibilities of the position, OR
- Graduation from an accredited college or university with a Master’s degree or higher in Business Administration, Computer Science, Information Technology/Systems, or a directly related field, plus four (4) years of work experience in information technology/systems, information technology project implementation and/or project management, or data management, of which two (2) years are in a supervisory role related to the responsibilities of the position
PREFERRED QUALIFICATIONS:
Comprehensive knowledge of:
- New and emerging information infrastructure technologies and/or industry trends
- Data center planning and maintenance best practices
- Networking equipment, architecture, and connectivity
- Cybersecurity framework (e.g., NIST, COBIT, and CIS Controls)
- Data warehouse and storage planning and maintenance best practices
- Data storage management, file back-up, and r