Chief of Staff

Cohere
New York; Miami, US
Hybrid

Who this role is best for

Aimed at senior sales operations leaders with AI or SaaS experience who thrive in cross-functional, high-growth environments.

Best fit for

  • Sales strategists who can translate business goals into actionable plans with measurable impact.
    — “Experience translating business goals into actionable sales plans
  • Operational experts comfortable optimizing CRM platforms and sales enablement tools.
    — “proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization
  • Leaders who mentor teams while navigating the complexities of scaling AI solutions.
    — “Ability to mentor teams, drive accountability, and navigate high-growth environments

Things to consider

  • Requires executive-level communication skills for board presentations and customer engagements.
    — “Executive level communication skills & experience creating board level presentation decks
  • Must align sales execution with company objectives across multiple departments.
    — “ensuring alignment between sales execution and company objectives

How to stand out

  • Demonstrate specific examples of CRM optimizations that drove measurable revenue growth.
    — “CRM optimization, and sales enablement tools
  • Quantify improvements in conversion rates from past sales strategy implementations.
    — “recommend adjustments to improve conversion rates and revenue attainment
  • Highlight cross-functional initiatives where you bridged sales with product/marketing teams.
    — “Work closely with marketing, product, and customer success teams
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • optimized sales operations
  • enabled revenue growth
  • ensured alignment between sales execution and company objectives
Typical background
10+ years in sales operationsbusiness development and strategy

Skills & requirements

Required

Sales OperationsCRM PlatformsCross-functional CollaborationPerformance AnalyticsLeadership

Preferred

AISaasEnterprise Software

Stack & domain

Crm Platforms (e.g., Salesforce)Sales Process OptimizationLeadershipStrategic ThinkingCommunicationAISaasEnterprise Software

About the role

Original posting from Cohere via Ashby

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

The Chief of Staff is a strategic leadership role focused on optimizing sales operations, enabling revenue growth, and ensuring alignment between sales execution and company objectives. This exciting career opportunity offers a blend of operational oversight, strategic planning, and cross-functional collaboration.

Key Responsibilities

  • Sales Strategy & Execution: Partner with the CRO to define and implement sales strategies, forecasts, and performance metrics.
  • Operational Excellence: Streamline sales processes, including pipeline management, CRM optimization, and sales enablement tools.
  • Cross-Functional Coordination: Work closely with marketing, product, and customer success teams to ensure cohesive go-to-market execution.
  • Performance Analytics: Monitor sales KPIs, conduct data-driven insights, and recommend adjustments to improve conversion rates and revenue attainment.
  • Team Leadership: Contribute to sales operations, business development, and support functions, fostering a high-performance culture.
  • Stakeholder Management: Serve as a liaison between sales leadership and executive teams, ensuring clear communication and strategic alignment.

Qualifications

  • Experience: 10+ years in a similar role contributing to sales operations, business development and strategy, preferably in AI, SaaS, or enterprise software.
  • Skills: Strong analytical mindset, proficiency in CRM platforms (e.g., Salesforce), and expertise in sales process optimization.
  • Leadership: Ability to mentor teams, drive accountability, and navigate high-growth environments.
  • Strategic Thinking: Experience translating business goals into actionable sales plans.
  • Communication: Executive level communication skills & experience creating board level presentation decks & customer engagement materials.

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.

Full-Time Employees at Cohere enjoy these Perks:

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for up to 6 months

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend

✈️ 6 weeks of vacation (30 working days!)

Source: Cohere careers (Ashby)

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