Chief Operating Officer (COO)

Synapticure
US
On-site

Who this role is best for

Best suited to mid-level operations professionals with experience in digital health and life sciences, particularly those comfortable with scaling clinical networks and research partnerships.

Best fit for

  • Candidates with experience in scaling virtual clinical networks across multiple states.
    — “scalable, 50-state virtualized clinical network”
  • Professionals who have worked in life sciences innovation and neurodegenerative disease research.
    — “groundbreaking life sciences innovation”
  • Individuals with a track record in both clinical operations and research partnerships.
    — “dual-engine ecosystem that bridges clinical scale with groundbreaking life sciences innovation”

Things to consider

  • The role involves managing complex medical, behavioral, and logistical needs of patients and caregivers.
    — “managing the complex medical, behavioral, and logistical needs”
  • Participation in CMS’s GUIDE dementia care model is a key component of the role.
    — “active participation in CMS’s landmark GUIDE dementia care model”

How to stand out

  • Demonstrate prior success in scaling virtual care platforms or similar digital health solutions.
    — “comprehensive virtual care platform”
  • Highlight experience in partnering with health systems, payers, and life science companies.
    — “strategic B2B integrations with major health systems and payers”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · CompanyLevel · Executive

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • oversee clinical operations
  • accelerate commercialization of neurodegenerative breakthroughs
  • manage discovery-stage lab services
  • operate clinical trial services
  • provide deep analytical insights
Typical background
extensive experience in operations and leadership roles

Skills & requirements

Required

Clinical OperationsResearch And InnovationDiscovery-stage Lab ServicesClinical Trial ServicesReal-world Evidence Data & Analytics

Preferred

Neurodegenerative Diseases Expertise

Stack & domain

Operational RigorFraud CuriosityAnalytical ThinkingInnovationTalent DevelopmentPerformance BaselinesOperational MetricsLabeling VolumeQualityTurnaround TimeCost EfficiencySla AdherenceDownstream Business ImpactFraud Prevention InitiativesFraud LabelingFraud IntelligenceFuture Technical TalentMeasurable Business ImpactCross-functional PartnershipsOperational MachineFraud ExpertisePipeline For Future LeadersProductR&dAnalyticsGtmBusiness FunctionsTeamworkLeadershipStrategic ThinkingCollaborationAdaptabilityEmpathyOperationsFraud PreventionRisk ManagementPerformance ManagementOperational ExcellenceBusiness ImpactCross-functional Collaboration

About the role

Original posting from Synapticure via Lever

About Synapticure

Founded by patients and caregivers, Synapticure is a mission-driven digital health and life sciences company transforming the care paradigm for millions of individuals and families living with neurodegenerative diseases, including Alzheimer’s, Parkinson’s, and ALS. Through our comprehensive virtual care platform, we provide nationwide, 24/7 access to expert neurologists, cutting-edge therapies, specialized genetic counseling, and wraparound care coordination. We operate as a trusted partner to providers, health plans, and ACOs, including active participation in CMS’s landmark GUIDE dementia care model.Our business is powered by a unique, dual-engine ecosystem that bridges clinical scale with groundbreaking life sciences innovation:

The CARES Engine (Clinical Operations): The bedrock of our platform is a scalable, 50-state virtualized clinical network. We deliver high-touch, specialized neurology care directly to consumers (DTC) and through strategic B2B integrations with major health systems and payers. By managing the complex medical, behavioral, and logistical needs of both patients and their family caregivers, we improve clinical outcomes, reduce the burden on families, and lower total cost of care.

The CURES Engine (Research & Innovation): Leveraging our deeply engaged, well-characterized national patient cohort, the CURES side partners with life science, pharma/biotech, and medical device companies to accelerate the commercialization of neurodegenerative breakthroughs. This division consists of three highly valuable, synergistic capabilities:

Discovery-Stage Lab Services: Driven by our proprietary, cutting-edge R&D lab utilizing organoid brain-cell models for specific neurodegenerative conditions to support high-throughput drug candidate screening.

Clinical Trial Services: Operating as a full virtual trial and study site for observational, interventional, and Expanded Access Program (EAP) studies, alongside strategic operational partnerships with traditional brick-and-mortar pharma and device/diagnostic sites.

Real-World Evidence (RWE) Data & Analytics: Harnessing longitudinal patient journey datasets (including for pharma DTP partners) to provide deep analytical insights to research institutions and commercial developers.

Source: Synapticure careers (Lever)

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