City of Austin, TX

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Austin Human Resources is committed to supporting a safe, equitable, and high-performing workplace for all City of Austin employees. Through strategic partnership, data-driven practices, and a focus on continuous improvement, the Risk & Safety Division provides citywide leadership in managing risk, reducing injury, and strengthening organizational resilience.

We are seeking a knowledgeable and service-oriented Risk Analyst to support the City’s Workers’ Compensation Program. This position plays a crucial role in ensuring effective claims management, regulatory compliance, and timely coordination among departments, the City’s Third Party Administrator (TPA), and other external partners. The Risk Analyst serves as the primary liaison for assigned departments, offering technical guidance, oversight, and analytical support to Department Workers’ Compensation Representatives (DWCRs).

The purpose of this position is to support the City’s Risk Management program with a primary focus on the oversight and administration of the Workers’ Compensation Program and Third Party Administrator (TPA). This includes monitoring TPA performance, ensuring compliance with Texas Workers’ Compensation laws and City policies, performing analytical functions such as interpreting loss runs and claims data, and identifying trends that inform decision making. The position also serves as a key liaison between departments, the TPA, and medical management partners while supporting broader citywide risk management initiatives and strategies.

In this role, you will evaluate claim activity, monitor TPA performance, identify trends in loss data, and help drive interventions that reduce injury frequency, claim severity, and overall program costs. You will also provide training, facilitate claim review meetings, and support departments in navigating complex case management issues.

If you are committed to improving the employee experience, strengthening program consistency, and advancing a culture of safety and accountability, we invite you to apply and help support the City of Austin’s mission to protect and empower its workforce.

Job Description:

Risk Analyst

Purpose:

Under general supervision, develop, administer, and implement risk management programs within one or more departments or Citywide.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Conducts analysis of potential risks to the City and recommends risk management techniques and actions minimizing or transferring exposures and financing losses.
• Coordinates property and casualty insurance programs and recommends changes in policy forms, coverage, and deductibles.
• Coordinates property loss control engineering.
• Researches industry best practices and writes requests for proposals to secure the services for self-insurance and risk management functions.
• Evaluates, identifies, and recommends solutions for existing programs, including monitoring the implementation of agreed upon solutions until problem resolution.
• Develops and implements systems and procedures to ensure that vendors are in compliance with all contractua