Client Network Performance Programme Manager

Relay
Remote
RemoteCareer-pivot friendly

Why this role

Pace
Fast Paced
Collaboration
High
Autonomy
Medium
Decision Impact
Company
Role Level
Manager
Career Pivot Friendly
Welcomes transferable skills

What success looks like

  • Own the end-to-end view of client network performance
  • Dissect performance problems across operational teams
  • Build structured improvement plans
  • Drive squads to deliver performance targets
  • Manage a portfolio of performance initiatives
Typical background
Experience in logistics, operations, or project managementBachelor’s or Master's degree in related field

Transferable backgrounds

Skills & requirements

Required

Project ManagementClient CollaborationData AnalysisProcess ImprovementTeam LeadershipCommunication

Preferred

LogisticsSupply Chain ManagementData VisualizationStatistical AnalysisCloud Platforms

Stack & domain

LogisticsDelivery networkPerformance metricsData analysisOperational teamsAccount managementData capabilitiesNetwork operationsDelivery performanceLast-mile deliveryMiddle-mile deliverySortationCollectionData observabilityQuality systemsPerformance improvementData pipelinesData integrationData quality checksReconciliationObservabilityAzure data factoryAzure databricksAzure synapseAzure sqlAzure data lake storage gen2Azure devopsGithubInfrastructure as codeTerraformDevopsDataopsRelease managementDeploymentMonitoringCloud governanceIamEnterprise security standardsAi coding agentsCopilotsMetadata-driven pipelinesLeadershipCollaborationProblem-solvingCommunicationTeam managementMentorshipFeedbackTrust-buildingTechnical fundamentalsEntrepreneurial driveDeliveryNetwork performanceData engineeringPerformance management

About the role

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen

Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more…

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