Client Partner, Head of New Business

The Role: Head of New Business - Retail and Restaurants

We’re on the hunt for a Head of New Business to grow our selection of partners available on the platform.

What are you managing: This is an opportunity to advance our growth, and manage the end to end process of new business. You’ll be right at the heart of shaping the next chapter of growth for our new verticals portfolio

What you’ll be doing:

• Owning the new business go to market strategy

• Pitching, negotiating, and onboarding new partners onto the platform

• Partnering with NV Product, Marketing, Ops and Tech to supercharge brand growth

• Defining and executing launch plans for your portfolio of new partners, ensuring that Deliveroo is the preferred partner of choice and set up for success

• Working cross-functionally to maximise the potential of your accounts

• Owning the contract negotiation with your partners to agree on terms that unlock mutual value and managing internal stakeholders during the process for sign off

• Creating an inclusive, multi-functional team culture that drives team engagement and high-performance

• Supporting Deliveroo’s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments

What we’re looking for

• A true new business hunter - someone who understands the accounts to win and the ability to build strong long lasting relationships with integrity (we want real partnerships, not short term wins)

• Commercially sharp with a knack for spotting and scaling growth

• A problem solver - able to work with partners to resolve significant growth challenges

• Trusted advisor who can manage senior stakeholders with ease

• Strategic, curious and innovative – always hunting the next big win

• Cross-functionally savvy: marketing, ops, tech, finance – you can do it all

• A genuine team player who thrives in a fast-moving environment

The Candidate

This will require drive, ambition, and enthusiasm. Requiring a high level of commercial skills and a go-getter attitude, the successful candidate needs excellence in selling, negotiation, and resilience to manage the new business portfolio.

Requirements

• Minimum of 7 years of experience in a commercial/sales role, business development or new business team

• Experience in the Retail/FMCG industry is required

• High levels of organisation and able to plate spin with autonomy

• Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences.

• Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations

• A team player who can get the best from a multi-functional team, with a win-win/can-do attitude

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable.

We give people the opportunity to buy what they want, as they want it, when and where they want it.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their

welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.