Clinical Operations Business Intelligence Analyst, Senior - Value Improvement Office Exempt

Position: Clinical Operations Business Intelligence Analyst, Senior - Value Improvement Office - Full Time 8 Hour Days (Exempt)

The Senior Analyst of Clinical Operations Business Intelligence (COBI) leads knowledge management efforts to redesign care processes to optimize value (improve outcomes, patient satisfaction and reduce cost). This role provides strategic oversight for the development and governance of analytics dashboards that provide a single source of truth for reliable, meaningful and actionable insights. The Senior Analyst leads complex assessment and diagnostic of problems, architect scalable data analytics solutions, develops performance dashboards, and manages structured improvement initiatives, from transformational projects, to focused analytics development improvement events.

The Senior Analyst also acts as a coach for his/her team and for any colleagues they interact with to help them establish mechanisms to sustain performance after the completion of projects. The Senior Analyst establishes and sustains strategic relationships with physicians, nurses, other clinicians and administrators to build support for change and sustainability efforts. This role leads cross-functional collaboration to translate clinical and operational requirements into scalable analytics solutions, understand process flow and design the analytics tools they need to make data-driven decisions to improve patient care, drive down cost, and increase revenue.

The Senior Analyst leads the development of management mechanisms and systems to build the knowledge management capacity of the medical enterprise. The Senior Analysts strengthens data and analytics support across the USC health system to foster its continued growth, increased efficiency, development of workflows in conjunction with physicians and establishes strategic relationships with referring facilities. These efforts will improve the transitions of care resulting in safer, more efficient care with better patient and family experience, reduced length of stay and readmissions.

The scope of activities for the Senior Analyst include: cultivating strategic customer relationships, serving as a trusted analytics advisor to operational leaders, leading agile design while developing business solutions with clinical stakeholders, building complex analytical models (e.g., predictive models using machine learning techniques, automating multi-source data capture and analysis, leading high-impact performance improvement and operations projects in the organization, providing actionable insights, and employing the advanced analytical judgment necessary to determine the accuracy and applicability of analytical conclusions.

Essential Duties:

• Lead the design, development and optimization of management tools based on business and clinical requirements to improve value aligning with organizational goals and objectives Develop solutions that embed and extract relevant patient information into and from health information systems, in order to provide effective communication that will support quality, process improvement, and operations initiatives as they relate to clinical care, program development, and training
• Applies advanced engineering and data science principles and concepts in planning, coordinating and executing operational and research activities Provides data science expertise to support data-driven decision making Performs complex analysis to produce meaningful insights and actionable analysis to track clinical operations performance at all levels in the organization leveraging evidence-based benchmarking identified by key performance indicators. Socializes tools and initiatives across the health system.

Lead cost modeling, financial impact analysis, capacity planning and other services related to daily operations and clinical program growth Oversee development, automation and governance of reporting frameworks and executive presentations, ensuring data quality, standardization, and scalability

• Develops collaborative relationships with physicians, administrative leaders and frontline staff to aid in their understanding of data and plan improvements to clinical operations.
• Performs duties including some or all of the following: ◦ Lead projects/tasks by creating detailed…