HOW YOU’LL MAKE A DIFFERENCE:
The Collateral Risk Analyst evaluates results of automated quality control reviews of commercial real estate appraisal reports to determine accuracy of review model results and to mitigate valuation and regulatory compliance risks. This is a remote role that requires experience as a certified general real estate appraiser or commercial real estate appraisal underwriter. The incumbent is primarily responsible for determination of valuation risk by providing expert knowledge in assessing, validating, and responding to results of proprietary appraisal review tool(s) and taking action to remediate any valuation risks identified by the tool or discovered independently by the Analyst. The purpose of this role is to provide expertise in employing results indicated by appraiser-developed appraisal review software intended to produce a robust, data-driven assessment of the reasonableness of valuations.
IN THIS ROLE, YOU’LL GET TO:
- Evaluate results of automated quality control reviews of commercial real estate appraisal reports to determine automated model accuracy and to mitigate valuation risks. for properties located throughout the United States
- Employ appraiser-developed, automated review software to:
- Evaluate reports for logical consistency and completeness
- Assess whether report’s methodologies, approaches, and conclusions suggest compliance with federal and state regulations, and applicable bank policies.
- Identify errors, omissions, inconsistencies, and deficiencies
- Complete all tasks within established turnaround time standards while maintaining required quality benchmarks.
- Communicate knowledgably and proficiently with appraisers and other valuation professionals to request corrections, clarifications, or revisions as needed to meet compliance standards.
- Conduct all workflow activities — including report receipt/delivery and communications— exclusively through the company’s designated web portals and applications.
- Evaluate vendor performance and provide feedback to support the maintenance of approved appraiser/vendor panel(s).
- Participate in scheduled staff calls, ongoing professional development, and training activities.
- Maintain strict confidentiality of all client, bank, and appraisal report information.
- Maintain strict adherence to company policies and applicable laws, rules and regulations.
- Perform additional duties as assigned by the Appraisal Operations management team.
THIS OPPORTUNITY IS FOR YOU IF YOU HAVE/ARE:
- Required
- Certified General Real Property Appraiser license in good standing OR 10+ years experience as commercial real estate collateral risk/appraisal underwriter
- Demonstrated knowledge of commercial real estate appraisal methodology, valuation theory, and applicable valuation approaches (Sales Comparison, Income Capitalization, Cost).
- Working knowledge of Interagency Appraisal and Evaluation Guidelines, USPAP, FIRREA requirements, and applicable federal and state appraisal regulations.
- Strong attention to detail with the ability to identify errors, omissions, and logical inconsistencies in complex valuation reports.
- Ability to manage multiple assignments simultaneously, prioritize effectively, and meet deadlines in a remote work environment.
- Proficiency with Microsoft Office Suite (e.g., Word, Excel, Outlook, Teams).
- Proficiency with and/or willingness to learn artificial intelligence tools (Augur, Copilot, Claude, Chat GPT) for daily use.
- Strong written and verbal communication skills, including the ability to document findings clearly and concisely.
- Ability to work independently and as a self-starter with minimal supervision.
- Preferred
- Bachelor’s degree in finance, economics, accounting, real estate, or a closely related field.
- Experience evaluating appraisal compliance and/or risk in a bank, AMC, or regulatory environment.
- Familiarity with commercial mortgage lending operations and bank credit policies.
- Experience with appraisal management software or web-based review platforms.
PERFORMANCE STANDARDS
- Complete all tasks within established deadlines, maintaining a strong on-time delivery rate.
- Deliver work product that meets defined quality thresholds, as assessed through pre-delivery quality checks conducted by the Review Manager.
- Maintain clear, professional, and timely written communication with appraisers, valuation professionals, clients, and internal team members.
- Actively participate in team meetings and continuous improvement initiatives.
PERFORMANCE METRICS
- Production Units — tracked via Appraisal Management System (AMS)
- On-Time Delivery Rate — tracked via AMS
- Quality Rating — assessed through pre-delivery review by Review Manager
- Team Participation — engagement in weekly staff calls and professional development activities
WHAT WE OFFER: 3 weeks of PTO, 13 company paid holidays, paid parental leave, and a flexible work environment. Medical, Dental, Vision, Life, Disability,