Contact Center Product Manager/Business Analyst - Austin, TX/ Bay Area, CA - Onsite

Lorven technologies
Austin, US
On-site

Job Description

Job Title: Contact Center Product Manager/Business Analyst

Location: Austin, TX/ Bay Area, CA - Onsite

Duration: 12+ Months

Key Requirements:

Experience in contact center / call center technologies

Preferred experience with Genesys

Exposure to at least one of the following:

Amazon Connect

NICE

ServiceNow (CSM / contact center integrations)

Skills & Requirements

Technical Skills

GenesysAmazon connectNiceServicenowCsm

Level

mid

Posted

4/4/2026

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