Creative Operations Manager

HelloFresh
Manila, PH
On-siteCareer-pivot friendly

Who this role is best for

Best suited to mid-level creative operations professionals working in agency or cross-functional environments with experience managing both digital and offline projects.

Best fit for

  • Creative project managers with agency experience and cross-channel expertise
    — “4–6 years of experience in creative project management, preferably within an agency environment
  • Operations specialists who balance multiple projects with analytical rigor
    — “Prioritize and manage multiple simultaneous projects while maintaining timelines, budgets, and quality standards
  • Collaborators comfortable navigating stakeholder relationships across markets
    — “Facilitate clear communication between teams and stakeholders across different markets and functions

Things to consider

  • Requires advanced proficiency in specific project management tools
    — “Advanced proficiency in Excel or Google Sheets, Jira, and PowerPoint or Google Slides
  • Manila office location despite remote work tag
    — “part of a dynamic team in Inoza Tower, BGC

How to stand out

  • Quantify past improvements in creative operations efficiency
    — “Analyze project data and generate reports to identify opportunities for process optimization
  • Showcase experience aligning diverse teams to brand standards
    — “Ensure alignment with brand guidelines, governance processes, and quality standards
  • Highlight specific workflow optimization initiatives you've led
    — “Support the continuous improvement of workflows, tools, and project management best practices
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful project delivery
  • process optimization
  • stakeholder satisfaction
Typical background
4-6 years creative project management

Skills & requirements

Required

Project ManagementCross-functional CollaborationTimeline ManagementBudget ManagementQuality Control

Preferred

Brand GuidelinesWorkflow Optimization

Stack & domain

Project ManagementCreative WorkflowsBrand GuidelinesProject ExecutionCommunicationCollaborationProblem-solvingAnalytical ThinkingMarketingOperations

About the role

Original posting from HelloFresh

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in In this role, you will take on a key responsibility in managing end-to-end creative operations and project execution across online and offline channels, contributing to our ongoing efforts to drive business success, improve operational efficiency, and enhance stakeholder and customer satisfaction, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Manage end-to-end creative projects across online and offline channels, from briefing to final delivery

Coordinate with designers, copywriters, producers, and cross-functional stakeholders to ensure smooth project execution

Prioritize and manage multiple simultaneous projects while maintaining timelines, budgets, and quality standards

Track project progress, resource allocation, and production schedules to ensure efficient delivery

Analyze project data and generate reports to identify opportunities for process optimization and operational improvements

Ensure alignment with brand guidelines, governance processes, and quality standards throughout the project lifecycle

Facilitate clear communication between teams and stakeholders across different markets and functions

Support the continuous improvement of workflows, tools, and project management best practices

What you’ll bring

4–6 years of experience in creative project management, preferably within an agency environment

Strong understanding of creative workflows across both offline and digital channels

Excellent project management, organizational, and multitasking skills in a fast-paced environment

Strong communication and stakeholder management skills with the ability to collaborate across teams and markets

Detail-oriented mindset with strong analytical and problem-solving capabilities

Experience managing timelines, budgets, and resource allocation across multiple projects

Advanced proficiency in Excel or Google Sheets, Jira, and PowerPoint or Google Slides

Ability to navigate complex projects while maintaining high standards of quality and execution

What we offer

Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication

Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind

Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform

Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures

Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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#LI-Remote

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Source: HelloFresh careers

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