Credit Control Analyst

Job Description

The Role

A member of the UK Operations team, reporting to the Manager of Credit Control, effectively supporting the team in managing and maintaining control over the organisation’s debt position ensuring the timely collection of outstanding premium.

This is highly motivated position with a strong focus on internal and external stakeholder management and relationship building, and will provide wide exposure to Underwriting, Brokers and Operations departments.

Key Responsibilities

• Assist the Credit Control team in active review of all risks to identify where debt is evident.
• Assist in chasing overdue debt, engaging with Lloyds Brokers.
• Utilise DXC platforms to interrogate policy level information when needed.
• Engaging with Underwriting Divisions to assess estimate premium figures, data issues and other technical areas
• Ensure an effective internal and external query management/referrals mechanism is adhered to.
• To learn all internal and regulatory requirements.
• Build and maintain relationships with internal and external contacts.
• Assist in the resolution of legacy issues including to clear and reconcile cash.
• Assist with projects and additional duties related to Credit Control.
• Produce ad-hoc reports as required.
• Co-ordinate account management, credit control and data reconciliation.

Skills

• Business Process Improvement
• Credit Management
• Customer Experience Management
• Data Analysis
• Debt Collection
• Documentation & Records Management
• KPI/Metric Design
• Payments Processing, as required
• Policy/EPI Management

Our Benefits

ABOUT US

We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.

About Canopius

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.

We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.

We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.