Customer Data Administrator

CUSTOMER DATA ADMINISTRATOR

ABOUT EVERFIELD

Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem.

Companies in the Everfield ecosystem follow a decentralised model, maintaining their own team, brand, and offices while focusing on what they do best: building products and supporting customers. Everfield supports them through talent acquisition, HR, and a team of experts who advise on financial and operational topics to help build and grow European B2B SaaS companies.

Founded in 2022, Everfield now has a presence across 7 countries and continues to grow.

ABOUT US

Nvolve is a fast-growing provider of workforce enablement and compliance solutions, helping manufacturing, food processing, and other highly regulated sectors digitise and scale their frontline operations.

We simplify complex workforce processes across multiple sites, ensuring our customers stay audit-ready, connected, and compliant, while saving time and cost. Our SaaS platform combines modern technology, AI-driven insights, and powerful integrations to deliver operational excellence at scale.

Our customers include globally recognised brands such as Coca-Cola, Pilgrim’s, Mondelez, and Pladis, all of whom rely on Nvolve to empower their frontline teams and drive continuous improvement.

Nvolve joined Everfield in 2024. The team is based across the UK and Ireland, with its head office in Letterkenny, Co. Donegal, Ireland.

WHAT YOU WILL DO

We are seeking a Customer Data Administrator to provide essential internal support and ensure that all incoming customer data is reviewed for accuracy and completeness, corrected where necessary, and accurately imported into the platform.

You will support the technical execution of data entry and file imports, while maintaining internal records and project status updates that are critical to the onboarding process.

Key responsibilities include:

• Reviewing and verifying customer documentation to identify and resolve errors prior to system integration

• Executing accurate data imports through file uploads and manual entry to ensure platform integrity

• Creating supporting documentation to accommodate a range of customer learning styles and needs

• Assisting the Onboarding Lead in delivering training on import documentation and the Nvolve platform

• Managing internal records, tracking project milestones, and maintaining detailed notes from customer consultations

• Acting as a liaison between the Sales, Support, and Development teams to streamline the onboarding workflow

SKILLS & EXPERIENCE

SYSTEMS, DATA & ACCURACY

• Minimum of 3 years’ experience in data administration, working with customer data and Microsoft Excel, including formulas, data tracking, and reporting

• Experience handling large datasets and data imports

• Ability to learn new software systems quickly, including CRM, onboarding, and internal tools

• Strong attention to detail, with a high focus on data accuracy

• Confidence in spotting patterns, inconsistencies, and errors in data

• Good understanding of data, reporting, and record-keeping best practices

COMMUNICATION & COORDINATION

• Clear and professional written English

• Ability to explain processes clearly to internal teams and customers

• Comfortable supporting customers on processes and onboarding check-ins when needed

• Personable and confident when working with customers and internal stakeholders

APPLICATION REQUIREMENT

Please include a cover letter outlining:

• Your level of proficiency in Microsoft Excel

• Your experience handling and managing customer data

• Specific examples demonstrating a minimum of 3 years in a relevant role

Applicants must be based in the UK and have the right to work in the UK.

Applications without a cover letter addressing these points will not be considered.

RECRUITMENT PROCESS

Here’s what you can expect during the interview process:

• Intro call with the Talent Team (30 minutes)

• Hiring Manager interview with the Onboarding Specialist and Sales Engineer (45 minutes)

• Take-home data task followed by a follow-up call

• Final interview (30 minutes)