Customer Insights Data Analytics Manager

A company is looking for a Manager Customer Insights & Data Analytics.

Key Responsibilities

• Lead data acquisition and analytics to support sales and expansion opportunities
• Identify process gaps and implement improvements to enhance data quality and accessibility
• Engage with stakeholders to deliver actionable insights that drive business performance

Required Qualifications

• Bachelor's degree in engineering, Economics, Finance, Statistics, or Computer Science
• 8 years of experience in big-data analysis in a Fortune 500 company or Management Consulting
• Advanced proficiency in Excel, SQL, and statistical packages (R, SAS)
• 1 year of experience in the transportation/logistics industry is preferred
• Knowledge of customer experience insights methods and analytics tools