Customer Insights Data Analytics Manager

A company is looking for a Manager Customer Insights & Data Analytics.

Key Responsibilities

Lead data acquisition and analytics to support sales and expansion opportunities

Identify process gaps and implement improvements to enhance data quality and accessibility

Engage with stakeholders to deliver actionable insights that drive business performance

Required Qualifications

Bachelor's degree in engineering, Economics, Finance, Statistics, or Computer Science

8 years of experience in big-data analysis in a Fortune 500 company or Management Consulting

Advanced proficiency in Excel, SQL, and statistical packages (R, SAS)

1 year of experience in the transportation / logistics industry is preferred

Knowledge of customer experience insights methods and analytics tools