Role: D365 F&O Finance Support Engineer
Location: Seattle, WA, Remote Role
Duration: 6+ months
Description: 2+ years of experience
- Candidate must have hands on experience in MS Dynamics 365 F&O Finance modules with strong functional understanding
- Knowledge on General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Project Accounting modules
- Resolve product issues by investigation.
- Support data management and migration issues
- Work with MS Product Engineering teams to escalate and track resolution of complex product issues through Lifecycle Services (LCS)
- Participate in: Incident triage calls, Customer support review meetings, Problem management discussions
- Ensure SLA compliance for incident response and resolution timelines.
- Have good communication skill
- Experience in Product support engagements is preferred
- Have good communication skill