Data Analyst

Important Notice for Applicants:

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from @bixal.na.teamtailor-mail.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation?

If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal?

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our values:

• People-First: Emphasizing the importance of people in all aspects of work.

• Collaboration and Transparency: Valuing teamwork and open communication.

• Growth Mindset: Encouraging innovation and continuous improvement.

• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.

About the role:

We are seeking a Data Analyst to support data analysis and reporting for the Head Start Information & Communication Center (HSICC). This role will assist in analyzing website, email, social media, and customer service data to help improve digital performance and user engagement. The ideal candidate is detail-oriented, curious, and eager to grow their analytics skills in a mission-driven environment.

This is a full-time position contingent on contract award by our client, with a defined performance period of one year with four one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

Compensation:

The salary range for this role is $71,000 – $80,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities:

Data Reporting & Dashboards

• Assist in creating and updating weekly and monthly reports

• Maintain dashboards tracking:
• Website traffic and engagement

• Email campaign performance

• Social media metrics

• Customer inquiry trends

• Ensure reports are accurate, clear, and delivered on time

Data Analysis Support

• Conduct basic analysis to identify trends and patterns

• Support campaign performance analysis (e.g., email, social, web content)

• Assist with audience segmentation and simple performance comparisons

• Help translate data into clear summaries for team members

Tools & Data Management

• Work with tools such as:
• Google Analytics (GA4)

• Excel / Google Sheets

• Data visualization tools (Looker Studio or similar)

• Help maintain data quality and consistency across reports

• Support data pulls and validation from multiple systems

User Experience & Insights

• Assist in analyzing user behavior (e.g., page views, bounce rates)

• Support UX audits and reporting with data inputs

• Help compile user feedback and survey results

Collaboration

• Work with senior analysts and cross-functional teams (communications, product, tech)

• Respond to routine data requests from stakeholders

• Present findings in a clear, easy-to-understand format

Qualifications:

• Bachelor’s degree in Data Analytics, Statistics, Business, or related field (or equivalent experience, 6 years)

• A minimum of 3 years of experience in digital analytics or data analysis

• Experience independently managing reporting and analytics workflows

• Strong proficiency in:
• Google Analytics (GA4)

• Excel (advanced formulas, pivot tables)

• Data visualization tools (Looker Studio, Tableau, or similar)

• Ability to synthesize data into actionable insights and recommendations

• Strong communica