Data Analytics Intern: Young Canada Works (6-month contract)

WHO WE ARE

Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

Royal Ontario Museum (ROM) is seeking a Data Analytics Intern to join our Audience Insights team through the Young Canada Works at Building Careers in Heritage (YCWBCH) program.

This internship offers a unique opportunity for a recent graduate to contribute to ROM’s growing data and analytics capabilities, supporting the Museum’s transition toward more data-informed decision-making. Working within a collaborative, cross-functional environment, the intern will gain hands-on experience analyzing and interpreting data on visitation, audience engagement, and institutional performance.

The Data Analytics Intern will contribute to meaningful, real-world projects that support strategic planning and operational insights across the Museum. This includes working with a variety of datasets such as survey data, ticketing and CRM data, and digital analytics to uncover trends, generate insights, and support reporting for internal stakeholders.

This role is ideal for a recent graduate with a strong interest in data analytics, who is looking to apply their academic training in a practical setting while building a portfolio of applied analytical work within the arts and cultural sector.

This role will provide exposure to the full analytics lifecycle, from data preparation and analysis to visualization and stakeholder presentation.

HOW YOU WILL MAKE AN IMPACT

• Analyze and interpret data from multiple sources, including visitor surveys, ticketing and CRM systems, and digital analytics platforms, to identify trends and generate actionable insights
• Clean, organize, and validate datasets to support accurate and reliable analysis across Audience Insights projects
• Develop draft dashboards, reports, and data visualizations that support decision-making across departments
• Collaborate with cross-functional teams to understand business questions, define data needs, and translate findings into clear, accessible insights
• Support the preparation of reports and presentations for internal stakeholders, including senior leadership, to communicate key findings and recommendations
• Assist in integrating and reconciling data from multiple systems to improve consistency and usability of reporting outputs
• Document methodologies, processes, and reporting frameworks to support knowledge sharing and ongoing use by internal teams
• Contribute to ongoing analytics initiatives that support ROM’s strategic priorities, including audience engagement, program evaluation, and operational performance

WHAT YOU BRING

• A recent college or university degree in Data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related discipline
• Foundational experience working with data, including cleaning, organizing, and analyzing datasets through academic projects, internships, or research
• Strong analytical and problem-solving skills, with the ability to identify patterns, trends, and insights within data
• Experience using data visualization tools such as Power BI, Tableau, or similar
• Experience writing and interpreting SQL queries
• Ability to communicate findings clearly and effectively, including translating data into insights for non-technical audiences
• Strong attention to detail and a high level of accuracy when working with data
• Ability to manage multiple tasks, meet deadlines, and work both independently and collaboratively
• Experience working with multiple data sources (e.g., survey data, CRM data, or web analytics) is an asset
• Interest in applying data analytics within a museum, cultural, or public sector environment

ELIGIBILITY REQUIREMENTS (Young Canada Works – Building Careers in Heritage Program)

Applicants must meet the following criteria to be eligible for this position:

• Be a Canadian citizen, permanent resident, or have refugee status in Canada
• Be legally entitled to work in Canada and have a valid Social Insurance Number
• Be between the ages of 16 and 30 (inclusive) at the start of employment
• Be a recent college or university graduate (certificate, bachelor’s,