Data-Driven Dispute Risk Analyst

A company is looking for a Data-Driven Dispute Risk Analyst.

Key Responsibilities

Monitor dispute case data to identify trends and patterns

Utilize predictive analytics to forecast risk areas and implement necessary changes

Collaborate with business units to enhance dispute handling processes and ensure compliance

Required Qualifications

5+ years of experience in financial analysis, dispute resolution, risk management, or banking operations

Knowledge of dispute and chargeback rules from Visa, Mastercard, and Pulse

Proficiency in data analysis tools and statistical software (Excel, SQL, Tableau, etc.)

Experience with case management systems and payment processing systems

Strong understanding of regulatory frameworks governing dispute resolution (e.g., Reg E, PCI-DSS)