Responsibilities
- Understand business issues and needs, then design effective data analytics programs to identify root causes and solutions;
- Conduct in-depth and dynamic data analysis from complex datasets, derive business insights from analysis results and review with business users;
- Develop AI / ML predictive models to support automated recommendation engine or to support direct marketing or other marketing operations;
- Assist in defining appropriate business and direct marketing campaign metrics, and solicit relevant data sources to produce the evaluation reports;
- Bring in best practices in advanced data analytics, predictive modeling, campaign management, CRM and related processes;
- Lead and coach other colleagues to conduct data analysis;
- Establish business and data analytics request procedure.
Requirements
- A university degree in Science or Business, preferably in Data Science, Statistics, Mathematics or related discipline;
- With 3-5 years relevant experience and solid skills in data mining, predictive model building and customer data analysis. Experience and knowledge in BI, data visualization, digitization and CRM related activities will be an asset;
- Strong business sense to comprehend business issues and needs, interpret analysis results from business perspective and make actionable recommendations;
- Experience in customer database/warehouse projects, understanding of HKTDC business (or similar B2B business), or relevant project management experience will be an added advantage;
- Good inter-personal skills, proactive working attitude with analytical mindset, team spirit and problem‑solving skills;
- Proficient skills with analytical and BI tools, e.g. R/Python, Tableau, Google Data Studio, BigQuery, MS Access, SAS, VBA and SQL etc;
- Good communication skills in both written and spoken English and Chinese.
Candidates with less experience may be considered for Assistant Data Science Manager.
Remuneration and Benefits
Salary will be commensurate with qualifications and experience. A competitive remuneration and benefits package, including annual leave, medical and dental benefits will be offered.
Confidentiality Statement
All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalized.