Data Scientist, Payment Analytics - USDS

Data Scientist, Payment Analytics - USDS

Team Intro: The Payment team of U.S. Data Security department of TikTok provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on - to ensure that users have a smooth and secure payment experience on TikTok platform. In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities

This role is responsible for developing and executing on analytics and reporting initiatives which deliver data-driven insights to internal and external stakeholders, including strategy, operations, business, engineering, and R&D teams in both US and globally. You are playing a key role in empowering TikTok platform to achieve overall payment success by way of payment security. You will contribute to the development of industry-leading capabilities to protect TikTok and our users from emerging payment threats and ensure secure payment growth. You must be able to work both independently and as part of a team to deliver on a dynamic set of needs in a fast-paced environment.

Work with large datasets to solve problems that could be ambiguous and nuanced using a variety of analytical and statistical approaches. Conduct quantitative analysis using statistical regression, machine learning, as well as hypothesis testing and present analysis and recommendations in a user friendly manner to propel business growth and customer satisfaction. Develop a scientific approach to measure KPI fluctuation, impact of business initiatives, and customer experience and design indexes for continuous monitoring. Design and implement foundational tests including backtesting for measuring the effectiveness of credit risk strategy and segmenting user profile. Create documentation articulating the sampling process, underlying assumptions, design of test, success metrics, and conclusion. Have familiarity with best practices and pragmatic approaches for addressing common issues including data quality, seasonality, insufficient training dataset, etc. Perform predictive analysis and support business partners with revenue and loss forecasts, budgeting, risk and incident management to proactively address foreseeable challenges. Conduct deep dive analysis and diagnosis to identify patterns, concentrations, correlations, root causes to provide transparency into business and product performance. Partner with Product, Strategy, Operations and cross-functional teams to inform, influence, support, and execute strategy and decisions. Demonstrate understanding of common challenges facing TikTok business, key products, and the competitiveness of the marketplace. Qualifications Minimum Qualifications 3+ years of progressive success in roles of increasing responsibility. 3+ years working in data science, risk, machine learning, and A/B testing. 3+ years of coding experience in Python, Hive, SQL and familiarity with machine learning functions, options, forecasting models. 5+ years of experience with Tableau or other data visualization tools (e.g. Tableau). Preferred Qualifications Knowledge of the payments industry is highly desirable. Risk analytics/operations, data science experience or similar quantitative business responsibility for financial services, eCommerce, or operational performance highly desirable. Strongly skilled at manipulating and integrating data from a variety of sources. Proficiency with test design, feature creation, model development, and documentation. About USDS

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great thin